Join Our Team as a Guest Service Associate at European Wax Center in Wayne, PA!
At European Wax Center, we believe every moment is an opportunity for confidence. As a Guest Service Associate, you'll play a vital role in ensuring each guest feels valued and empowered from the moment they walk through our doors. We're searching for someone special who can lead with care, integrity, and enthusiasm, committed to delivering an exceptional guest experience while enjoying every moment of it!
What We Offer:
- A supportive environment with the tools and resources you need to thrive
- A fun, dynamic team of experts dedicated to delighting our guests
- The opportunity to promote innovative products and services
- Access to cutting-edge technology and proven training to enhance your leadership skills
Responsibilities:
- Explains the benefits of regular waxing to all prospective guest utilizing our Wax Pass Saving Plans - Must maintain corporate standard for wax pass sales.
- Well versed in sales, objection handling, exceptional customer service, and multi-tasking skills
- Daily management of the reservation book through a software platform
- Keeps the center organized, well maintained, and clean at all times
- A professional demeanor at all times
- A team player mentality
- Flexible & Open availability
- A goal oriented & driven mentality
- Flexible & open availability
- The ability to memorize scripts and rebuttals pertaining to your role
Pay Structure:
- Earn $12-$25 an hour (includes commission from Wax Pass Savings Program)
Benefits:
- Discounts on services and all retail products.
- Great referral program.
- Attractive performance incentives
Shifts:
- Morning Shift: 8:30 AM to 2:30 PM
- Night Shift: 2:00 PM to 8:00 PM
- Saturday: 7:30 PM to 1:00 PM or 12:30 PM to 6:00 PM
- Sunday ALL DAY: 9:30 AM to 6:00 PM
Why You'll Love Working With Us:
- Be a part of THE LEADER IN WAXING, a brand that's synonymous with quality and confidence
- Experience a culture that empowers every associate to be their best
- Work in a place where every person who walks through our doors leaves feeling more confident in themselves - and in us!
About European Wax Center European Wax Center, Inc. is the largest and fastest-growing franchisor & operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center, Inc. continues to revolutionize the waxing industry with their innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and relatively painless experience. Delivering a 360-degree guest experience, they also offer a collection of proprietary products to help enhance & extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes 944 centers in 45 states as of December 31, 2022. For more information about EWC, visit: http://www.waxcenter.com/careers.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Types: Full-time, Part-time
Pay: $12.00 - $25.00 per hour
Expected hours: 18 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
