IT Infrastructure Architect
CLAIM YOUR FUTURE AS A GREAT PERFORMER!
Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future."
PRIMARY PURPOSE: To work with third party vendors, software architects, technology services, and operations teams to develop infrastructure technology solutions to meet company application requirements and meet business needs while analyzing and improving IT service, reducing operational costs, and reviewing and providing recommendations on new technology; to participate in or lead discussions on increasing the reliability of IT systems and improving processes; and to evaluate system and storage requests to understand the business and technology requirements to ensure best practices and recommend alternative designs as needed.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Evaluates and generates high level system, network, and storage requirements based on business needs and other constraints (i.e. cost and schedule).
Leads the development and ongoing maturity of automation and continuous improvement regarding physical hardware, load balancing, Hypervisor, virtual desktops, application clustering, networking, storage, backup, replication, and disaster recovery systems.
Evaluates all system, storage, and network requests to ensure best practices and cost effectiveness; makes alternative design recommendations when necessary.
Produces and maintains end-to-end network, system, and storage design documents, outlining system integration points, and application and business dependencies.
Evaluates new technologies and industry best practices and provides recommendations to management, including planning and execution of POC activities and looking for ways to leverage these activities for improving efficiency, reducing IT spending, and increasing productivity.
Works with application development, software architects, operations and third party vendors to architect networks, systems, and storage environment that effectively reflects business needs, service level and availability requirements, and other technology parameters.
Leads and/or contributes on major projects utilizing a structured project management methodology.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
Education & LicensingBachelor's degree from an accredited college or university with major in information management, computer science, or other related technology field or comparable technical institute certification or equivalent work experience preferred. Technical certification(s) a plus. Certified IT Architect (CITA) or Enterprise Architect (CEA) certification preferred.
ExperienceTen (10) years of related experience or equivalent combination of education and experience required to include experience as a systems engineer, network engineer, network architect, system architect, enterprise architect, or datacenter architect in a large scale and complex network environment managing Cisco, Juniper Networks, and Windows and Unix (AIX and Solaris) systems. Experience in IT infrastructure transformation and datacenter migrations; multiple platform environments (including Windows, Linux and UNIX); virtualization of servers and desktops (VMware, Citrix); SAN, Oracle and SQL server, data backup/restoration, and de-duplication; Cisco networking, MPLS, VOIP, and WAN acceleration preferred. Project management and IT enterprise experience related to disaster recovery and business continuity strongly preferred. Experience in IT enterprise infrastructure design, including enterprise storage, networking and voice preferred. Experience presenting a plan (strategy, technical, engagement model) to a broad audience preferred.
Skills & Knowledge
Comprehensive understanding of infrastructure technologies, including server hardware, OS, networking, storage, backup, application functionality, transformation datacenter, and migration
Comprehensive understanding of enterprise and line-of-business applications and their relationship to the enterprise infrastructure landscape
Strong critical thinking and analytical decision making skills
Project management skills
Knowledge of core networking concepts (i.e. routing, protocols, subnets, and DNS)
Good oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Versatility, flexibility, and willingness to work with constantly changing priorities
Strong troubleshooting and problem solving skills
Good customer service approach to complex technology issues and solutions
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer
IT Infrastructure Architect - Messaging
Highly prefer candidates with previous experience or background in:
Capable of designing and maintaining a unified communications 3 or 5 year roadmap based on business needs, growth trends, best practices, and budget.
Top level of subject matter expertise in the area.
Active Directory and Azure AD and Active Directory Federation Services
Microsoft Lync and Skype for Business Server on Premise/Skype for Business Online
Design a large enterprise-level solution upon technical, application and business requirements
Capacity planning, disaster recovery, performance tuning and testing, logical and physicalarchitecture design
Knowledge to develop and execute complex deployment scenarios
Consulting to support hybrid platform solutions and platform rationalization for customers.