Under general supervision of a Police Sergeant, enforces City of Frisco parking ordinance that governs parking of motor vehicles in select parking enforcement areas; interacts with the public in regard to enforcement issues and general information matters; services and maintains parking enforcement equipment, such as ticket writers, parking enforcement vehicles, license plate readers and signs; performs related duties as assigned; performs a variety of administrative and support services within the police department where a licensed police officer is not required.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions & Other Important Duties
Patrols assigned areas on foot or in a Parking Enforcement Vehicle to inspect for motor vehicle compliance with the City of Frisco parking ordinance and State of Texas Handicapped Parking law.
Issues parking tickets for motor vehicles in violation of parking regulations; takes photographs with electronic ticket writer for all time zone violations; prints out ticket and places it on vehicle or presents to motor vehicle operator.
Becomes knowledgeable of all parking ordinances of the City of Frisco and other applicable state laws.
Completes and maintains various activity reports as needed
Answers questions and provides information regarding parking regulations to the public.
Provides courtroom testimony in court concerning parking violation citations issued.
Provides positive customer service to public at all times.
Operates an electronic ticket writer in compliance with departmental policies and procedures.
Operates a Parking Enforcement vehicle in the performance of essential job functions.
Uses a department radio and/or cellular telephone, in accordance with Department policy.
Uses a mobile data computer as directed in accordance with Department policy and State Law.
Commissions and de-commissions assets belonging to the police department as necessary.
Assists with the maintenance of department vehicles by performing minor repairs and delivering and picking up vehicles from the City vehicle maintenance shop.
Assists Police Officers with traffic control, security patrol, and delivering police related equipment to work and patrol sites as needed.
Provides logistical support as needed during major incidents and for city events.
Other Important Duties:
Travels to perform inspections and to attend meetings, conferences and training.
Regular and consistent attendance for the assigned work hours is essential.
Performs other related duties as assigned.
Required Knowledge and Skills:
Knowledge of police department practices, policies and procedures for assigned area.
Knowledge of computers and related equipment, hardware and software to maintain databases, files and records.
Knowledge of general office equipment and operational practices and procedures.
Knowledge of inventory control and purchasing practices and procedures.
Knowledge of basic custodial and maintenance practices and procedures.
Skill in effective oral and written communications.
Skill in assisting in a variety of administrative and routine department duties.
Skill in following verbal and written directions.
Skill in resolving customer complaints and concerns.
Preferred Education, Experience, and Certifications:
High School Diploma or G.E.D.,
Must pass a pre-employment drug screen, physical agility test, criminal background check and MVR check.
Must possess State of Texas Drivers License.
Environmental Factors & Conditions/Physical Requirements
Environmental Factors and Conditions/Physical Requirements:
Work is performed in office and field environments.
May be subject to exposure to extreme weather conditions and hostile environment.
May be subject to exposure to vehicular traffic when assisting in traffic control, placing/retrieving traffic radar trailer, and picking up or delivering
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources. department vehicles.
Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
Crawling – moving about on hands, knees, or hands, feet.
Crouching – bending body forward by bending leg, spine.
Fingering – picking, pinching, typing, working with fingers rather than hand.
Grasping – applying pressure to object with fingers, palm.
Hearing 1 – perceiving sounds at normal speaking levels, receive information.
Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
Repetitive Motion – substantial movements of wrists, hands, fingers.
Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
Standing – for sustained periods of time.
Talking 1- expressing ideas by spoken word
Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
Walking - on foot to accomplish tasks, long distances, or site to site.
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
The City of Frisco is an Equal Opportunity Employer