Digital Delivery Manager

DXC - Houston, TX3.2

Full-timeEstimated: $95,000 - $140,000 a year
Skills
Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

Capability Definition

Responsible for all technical deliverables related to solutioning, designing/planning, and executing a client’s IT migrations from point A to Point B (includes migration across/within datacenters, server states, user bases, operating systems, HW/SW versions, platforms, workplaces, delivery teams, etc.). Provides overall design/engineering direction and support for migration across all towers to ensure the program meets the contractual obligations and operational standards, as well as the client’s business imperatives.

Responsibilities

Manages the migration design/planning and oversees execution, ensuring that all data required to plan/execute the migration is collected, validated, and updated in the SSoT (Single-Source-of-Truth) data repository to ensure all data is 3C-data (correct, current, complete) for all Source workloads (apps/servers) at all times; all move-groups, workload placement, migration methods, and migration tools are selected correctly; and all technical resources are engaged and tasked for execution
Ensures WAME (Workload Assessment & Migration Engine) capabilities and best-practices are used to optimize the migration of workload
Identifies changes/additions to Source environment, and triggers scope-change-control when/where necessary
Ensures prerequisites are in-place, test-plans are in-place (technical & UAT), technical resources are available, and technical escalation paths are in-place for successful migration waves
Triggers and manages technical escalations to ensure the right technical resources are brought-to-bear to resolve issues during the window
Ensures workload migration occurs on-scope, on-schedule, on-budget, on-quality and manages client/account communications as related to the migration
Responsibility Details

Detailed design/planning of migration scope, approach, dependencies, risks, wave schedule, resources, and finances
Wave schedules to include
Validation of wave content, source/target mapping, server groupings/dependencies, clustering, etc.
All prerequisites (upgrades prior to migrations, driver loads/updates, etc.)
All components (servers, storage (local and leveraged), applications, users, etc.)
All participants (HP, client, 3rd party, etc.)
Pre- and post- migration testing validation
All types of migrations in-scope
P2P, P2V, P2C, V2V, V2C, SameBox/Lift-n-Shift, etc.
HW and/or SW upgrades
Within datacenter, across datacenters
Replication via network, swing-gear, etc.
Etc.
Validation of all dependencies
Hardware build-out/configuration
Business/application outage windows
Resource allocations/commitments
Etc.
Generation of detailed playbook/checklist
Key milestones
Milestone owners
Link of key milestones to owners’ detailed playbooks/checklists
Expected start/end date/time for each milestone
Dependencies and durations
Critical-path with cushion time to address unforeseen issues and back-out
Step-by-step detailed technical instructions
Go/no-go criteria
Critical-path flagging, with rollback/back-out procedures
Severability of wave components (i.e. components that can be backed-out, allowing remainder of wave to complete successfully)
Change requests
Steady-state turnover criteria
Turnover to steady-state
Release of resources
Post-migration validation/audit (monitoring, BUR, etc.)
Projecting demand of all key resources
All key milestone owners (HP, client, 3rd party, etc.) for all roles (Engineers, SAs, testers, etc.)
Contact info for all participants
Backups for all participants (turnover for windows > 8 hours, or successive)
Escalation path for all participants
Hardware
Software
Tools
Outage/change windows
Walk-through playbook/checklist with all key milestone owners prior to execution
Education and Experience Required

12+ years of relevant industry experience with between 3 and 5 years at the Master level with a consistent record of significant contribution level, leadership and impact to the business, the company services technical community, and/or the industry
PMP certification is a plus
ITIL certification is a plus

Technical Skills and Experiences:
Prerequisites: (applicant must meet all to qualify)

Meets degree educational requirements or has equivalent work experience for job code.
10-15+ years’ experience in technical IT (preferably in datacenter)
5+ years’ experience related to datacenter migrations
Has strong technical project leadership capabilities involving virtual teams across regions and time zones
Able to deal with complex issues involving customers and vendors
Prior experience with application or infrastructure development projects
Ability to manage projects within scope of responsibility.
Strong estimating skills
Strong MS Excel skills
Extensive data-management experience as it relates to server migration projects
Required documentation (e.g. passport) and availability to travel to client site(s) globally as required

Additional skills desired but not essential:
DoubleTake, PlateSpin, AppZero, Mimix, MPX200
MS SharePoint, MS Project
Wintel, Linux, AIX, HP-UX, OpenVMS and their various versions
ETL and/or data-mgmt tools
SQL, Oracle

Non-technical Skills and Experiences:
Prerequisites: (applicant must meet all to qualify)

Demonstrates strong communication skills (written and oral)
Has strong technical project leadership capabilities involving virtual teams across regions and time zones
Proven ability to work in cross-cultural environments
Strong client interfacing skills
Demonstrated ability to aggregate, assimilate, rationalize, and normalize data from multiple sources
Ability to interact with customers regarding business and technical information and issues
Demonstrates strong team building skills - ability to work as a team
Demonstrate strong initiative to learn with minimal direction
Self-starter
Keeps people informed through the use of appropriate methods and media
Shares relevant or useful information in a timely manner