Business Process Analyst Level I


Full-timeEstimated: $77,000 - $100,000 a year
Job Summary: The Business Process Analyst Level I shall evaluate business processes and work flows, making practical recommendations for process improvements, and assisting with the implementation and validation of any process changes.

Roles and Responsibilities:
Collect, monitor, and analyze process metrics to identify trends and opportunities for potential improvement
Design and execute business process improvement studies, including collecting and analyzing relevant data, interviewing personnel, researching best practices and relevant benchmarks, analyzing costs and benefits of alternatives, and formulating and presenting recommendations
Assist management in implementing process improvements, developing implementation plans, preparing training materials for process changes, monitoring the implementation, and recommending any needed refinements
Conduct comparative process assessments across locations in order to identify opportunities for increased standardization, knowledge transfer of best practices, and potential workload sharing
Draft white papers

Minimum Qualifications:
Security Clearance Required- Secret

Bachelor’s Degree, and Three (3) years of experience or
Six (6) years of experience in business process reengineering, statistical data analyst, and three (3) years of experience utilizing a variety of office software, specifically Microsoft Word, PowerPoint, Excel, Visio, and Outlook
Demonstrated advanced level experience in Microsoft SharePoint and Access
Analytical skills including ability to design and execute business process studies
Excellent written and oral communication skills to draft analytical reports, communicate with management, conduct data collection interviews, and present results, conclusions, and recommendations
Ability to work independently and as a member of a team
Experience with change management techniques that facilitate adoption of new or revised work processes