Full Job Description
The Global Operations Manager acts as a support function to Merchant Product Development through partnership with brand/marketing, merchandising, sourcing offices and suppliers on all related components that are necessary to drive the execution of global sourcing strategy related to specific merchandising category. Responsible for vendor and product onboarding along with maintaining core programs by working with cross-functional business partners throughout the organization including Visual Merchandising, Merchandising, Logistics, Brand & Marketing, Inventory Planning, Suppliers, and Home Depot's overseas sourcing offices. Key focus on providing accurate and timely communication to ensure that global sourcing programs are implemented within the specified timeline, budget, and quality standards.
The Manager uses independent thinking and judgment to analyze complex situations involving cross-functional partners and global sourcing office, determines solutions and course of action necessary to resolve issues, including supply issues and transitions to new products. Must make timely decisions and provide recommendations on matters related to the successful implementation of global sourcing programs.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
65% Onboarding of new suppliers and/or new products, including supplier training of the onboarding process/requirements. Ensures delivery of critical input materials such as die-lines, intake sheets. Ensures vendor setup. Tracks and reports progress toward goals, proactively resolves issues to avoid delays, escalates as required.
15% Partners with Sourcing Office, Suppliers, Inventory Planning and Logistics to gather requirements for supply chain activities. Researching and implementing purchase order requirements.
15% Provides proforma analysis and reporting on new and existing products and programs.
5% Provides and coordinates with Customer Care on after-market product support related to private brands.
NATURE AND SCOPE
Position reports to Merchant Product Development
No direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant condition
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Years of Relevant Work Experience: 5 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable environment.
Knowledge, Skills, Abilities and Competencies:
Business acumen; project and process management skills
Excellent communication skills: verbal, written and able to communicate globally
Knowledge in the merchandising