ServiceNow Service Portal Architect

Evergreen Systems - Sterling, VA (30+ days ago)4.0


Evergreen Systems is seeking a Senior ServiceNow Architect to guide and lead the delivery of ServiceNow's ITSM suite with customers. CMDB and Discovery plus Service Portal and CMS expertise are highly desired. This role will be responsible for ensuring successful ServiceNow implementations and will serve in various capacities: Technical Lead / Development Lead / Project Manager / Mentor / Project Lead. (ServiceNow / Service-Now). Our bar is high and it has to be. Come join like-minded professionals that can automate any well thought out business process.
Based "anywhere" in the United States (Our teams are working in over 30 different states)

Responsibilities
Lead ServiceNow implementations in design, development and implementation
Lead ServiceNow Development efforts and provide direct guidance to our customers and your team (you may be an individual contributor as well)
Lead successful delivery of the project in terms of scope, deliverables, client satisfaction and the achievement of required business outcomes
Prepare client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
Identify opportunities to provide additional value to our clients and you will be rewarded
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
Up to 30% travel annually (travel varies - we have to meet and plan with our customers; the rest is up to your leadership and our teams)
Experience Required
3+ years of Developing and Delivering ServiceNow solutions
JavaScript is required
CMS and Service Portal implementations
AngularJS, SOAP, REST, JSON, AJAX, CSS, XHTML and XML are all desired and required
5+ years delivering ITSM software solutions (ServiceNow, Service-Now, HP, BMC, CA and/or IBM)
Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
Strong background working with Enterprise Software implementation companies and/or Consulting companies
Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
Proven team player and team builder (Humble and confident disposition desired)
A degree or equivalent, preferably in Information Technology, Engineering or Science and a proven background in consulting and project management
ITIL V3 Foundations Certification required
ServiceNow certifications required

Evergreen Systems, Inc. is an Equal Opportunity/Affirmative Action employer.
E-verify notice: Federal law requires Evergreen Systems, Inc. to verify the identity and employment eligibility of all persons hired to work in the United States. Evergreen Systems, Inc. will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Evergreen Systems 22375 Broderick Drive Suite 115 Sterling, VA 20166 Phone: (571) 262-0979
Web: http://www.evergreensys.com