Donation Attendant Sterling FT

Goodwill of Greater Washington - Ashburn, VA

Full-time
Impact Your Future, While Impacting Your Community. Our Company. Your Career. Together We Transform Lives!

GOODWILL OF GREATER WASHINGTON IS A DRUG FREE WORK ENVIRONMENT!

Required Qualifications:
1. A minimum of six months of previous work experience

2. Ability to have exceptional customer service to all of our customers

3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management

4. Ability to effectively communicate in verbally with associates and customers

5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours – per 8 hour shift)

6. Ability to lift 40 pounds and up to 50 pounds frequently

POSITION SUMMARY: Provides excellent customer service to Goodwill of Greater Washington donors and customers inside and outside of retail locations; greet donors, receives donations, and supply donors with receipts. Prepares donations for the production processing area and works as a transitional team member expediting merchandise in a fast paced environment. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Essential Duties and Responsibilities:
1. Provides excellent customer service to all internal and external guests.

2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles;

Accurately record donations

Ability to independently lift up to a maximum of 50 pounds

Ability to safely operate manual and or power equipment (depending on location)

Responsible for keeping donation area clean and free of debris

3. Completes donor receipts and offers the donor a copy

4. Sorts donated items into designated categories

5. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.

Physical Demands

Sedentary

Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and files. Walking and standing are required only occasionally.

Light

Lifting 20 pounds maximum with frequent lifting and/ carrying objects weighing up to10 pounds. Walking or standing to a significant degree, involves sitting most of the time with a degree of pushing and pulling.

Medium

Lifting 50 pounds maximum with frequent lifting and/ carrying objects weighing up to 25 pounds.

Heavy

Lifting 100 pounds maximum with frequent lifting and/ carrying objects weighing up to 50 pounds.

Work Environment

Limited

General office environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

High

Frequently exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

GOODWILL OF GREATER WASHINGTON IS A DRUG FREE WORK ENVIRONMENT!