Graduate Trainee, Operations

Gate Gourmet - Atlanta, GA

Full-timeEstimated: $53,000 - $70,000 a year
We are looking for talented individuals who have a passion for, and a genuine interest in, working within a global and fast-paced airline catering business. The operational graduate program has been designed to grow our next generation of operational leaders by giving you the practical experience needed for a leadership role within gategroup.

A successful applicant will work through a structured and challenging 18-month program, combining diverse on-the-job practical experience with a series of blended learning modules to develop and strengthen their professional knowledge and skills, putting them at the heart of our business. A dedicated coach, peer, and colleague, from all areas of our organization will help them reach an in-depth understanding of our operations.

Main Duties and Responsibilities:
Understands all processes within the operations with all their complexity, the support functions (HR, Finance, Account Management, Compliance, etc.), and the commercial models
Learns rapidly when receiving on-the-job training and shows a hands-on approach
Understands gateOPEX, Lean manufacturing and continuous improvement while working as a Team Leader
Performs tasks required in assigned process while taking responsibility for the supervision of the team
Works on business projects to address global and regional business challenges – think creatively and be innovative
Participates in global training weeks and virtual development sessions
Engages in knowledge sharing and networking with peers, mentors, and line managers and build relationships with Senior Leaders
Supports the one gategroup vision and enable best practice sharing across different units
Pro-actively make decisions and solve complex problems
Demonstrates the ability to gather large amounts of information and to analyze data
Develops and prove leadership skills to be able to take up a Section Manager role
Navigates a large and complex business process with many stakeholders
Interacts professionally with customers and understand customers’ priorities
Deals with conflicting demands and priorities and ambiguity
Shows excellent communication skills and deal with multicultural issues and challenges
Has the ability to overcome setbacks and be resilient when faced with feedback

Bachelor’s degree is required
Master’s degree is preferred

Work Experience:
Two years of internship or undergraduate work experience in a B2B business
International experience is preferred
Technical Skills: (Certification, Licenses and Registration)

IT knowledge
Lean / Six Sigma knowledge of advantage

Language / Communication Skills:
English fluency
Additional languages are desired

Eligible to live and work in the location applied to
English fluency is essential
Job Dimensions

Geographic Responsibility: Unit / global business project

Type of Employment: Full-time

Travel %: Must be mobile / willing to travel

Internal Relationships: Operational departments, support functions, global talent team

External Relationships: Customers, suppliers as appropriate

Work Environment / Requirements of the Job: Unit operations / ability to transition between operations & office environment

Budget / Revenue Responsibility: (Local Currency) N/A

Organization Structure

Direct Line Manager (Title): Varies by the program and rotation (Director)

Dotted Line Manager (Title, if applicable): Designated Graduate Sponsor (regional president)

Number of Direct Reports: n/a

Number of Dotted Line Reports: N/A

Estimated Total Size of Team: varies by program and rotation

gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

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