Customer Service Assistant - Part-time

Kenneth Clark Company, Inc. - Columbia, MD

Part-time

Are you a student or recent grad looking for a part-time role and corporate experience to add to your resume?

Apply for our Customer Service Assistant position!

Who are we?

Kenneth Clark Co. (KCC) is a global logistics company. For over 50 years we have specialized in the movement of oversize and overweight cargo. Our motivated employees help to arrange truckload freight movements every day. We make sure shipping is easy for our customers and we also make sure we have fun while doing so! Be a part of our great team!

The Role

The Customer Service Assistant is responsible for fielding inbound calls, contacting suppliers for status updates, sourcing suppliers, following up on paperwork/contracts, data entry, supporting staff members as needed and handling tasks or projects upper management assigns.

Ideal Candidate

The ideal candidate is punctual and reliable. Able to work with a team and independently on tasks in a high stress, time-sensitive environment. This role is a good fit for someone looking for an afternoon job from 2pm-6pm M-F and 8am-12pm on Sat. There is some flexibility on time so please advise what you can do when you apply.

Qualifications: Do you have what it takes?

  • High School Diploma.
  • Required proficiency in Microsoft Outlook, Word and Excel.
  • Go getter & shows initiative in a fast-pace environment. Confidence
  • Excellent written & verbal communication skills.
  • Interacts & works with all members of the company.
  • Very good at multitasking.
  • Experience with working in an office environment. Preferred

Benefits: The good stuff

1) Paid Time Off

2) There’s an office DOG. Doesn’t get much better than that

3) Brand NEW office.

4) SNACKS! All day everyday

We are looking for someone who is ready to* take the bull by the horns*and take action!

Interested?

To apply send the following:

  • Resume

Compensation: $15/hour

Part time: 10-15 hours/week Saturday 0830-1230 required

Job Type: Part-time

Salary: $15.00 /hour

Experience:

  • relevant: 1 year (Preferred)
  • Call Center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work Location:

  • One location

Benefits:

  • Paid time off

Communication method(s) used:

  • Email
  • Phone

Team Environment:

  • Working alone and with a team

Job Tasks:

  • Answering customer questions
  • Scheduling appointments

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • High stress tolerance -- thrives in a high-pressure environment

This Job Is:

  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma