The Physician Services Representative (PSR) is responsible for driving the Site’s same store growth (volume commitments). This will include analyzing physician referral patterns to develop customer-level marketing plans, identifying opportunities to increase volume with existing referrers and/or developing new referral channels.
Specific duties include, but are not limited to:
Works in conjunction with the Site Manager and Operations leadership team to establish customer plans that will deliver on the budgeted same-store-growth measured by volume and revenue commitments.
Analyzes market account referral patterns; monitors variances/trends associated with existing referral base, works with Site Manager to determine possible causes for changes in referral patterns; provides accurate volume forecasts to Operations.
Cultivates strong relationships with top strategic referrers to increase volume; identifies key customer drivers (time to treatment, quality patient care, technology, etc); ensures that customer’s needs are met and communicates any service deficiencies to the Operations Team to ensure existing volume is preserved.
Prospects and targets new refers based on market trends and conditions; uses consultative selling skills to engage new referrers and probes potential referrer to uncover competitive takeaways based on unmet needs.
Working in conjunction with the Site Manager, develops collateral and education materials; uses a wide-range of media and advertising channels to attract additional referrals.
Bachelor’s Degree or equivalent experience required; Master's Degree preferred.
Candidate must possess at least 2-4 years of medical office sales experience, and/or business to business experience required.
Prior oncology experience is preferred, but not required.
Business acumen, strategic thinking, self-starter, agility. builds team culture, builds collaborative relationships, drives for results. communicates persuasively, diagnosis & delivers growth, proactively makes good decisions, courageous, authentic, inspires others
Job requires approximately 50% travel.
A division of Alliance HealthCare Services, we are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.