Assistant General Manager

Wings Over - College Park, MD3.5

Full-timeEstimated: $38,000 - $52,000 a year
Day in the Life:
Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

Drives the implementation of company programs by directly motivating and instructing the store team to implement them to meet operational and organizational objectives.

Manages with integrity, honesty and knowledge that promotes the culture, values and mission of Wings Over.

Remains calm and collected; plans, identifies, communicates, and delegates appropriate responsibilities and practices to store Crew to ensure smooth flow of operations

Assists Captain in monitoring and managing store staffing levels to ensure development and talent acquisition to achieve and maintain store operational requirements.

Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.

Assists Captain with conducting performance reviews, providing feedback, and setting challenging goals to improve performance. Manages ongoing performance using performance management tools to support organizational objectives.

Communicates information and ideas to the Captain to promote store growth and a positive work environment

Keeps all workstations clean and organized and coaches team to do the same; follows health, safety and sanitation guidelines for all products.

Ensures team members adhere to legal and operational compliance requirements.

What you bring to the table:
Able to communicate clearly and concisely, able to appropriately handle confidential/sensitive information

Able to manage store operations independently

Knowledge of supervisory practices and procedures

Strong interpersonal and leadership skills; focus on building peer and community relationships, able to coach and mentor others

Flexible Schedule - Available nights, holidays and weekends

Able to lift 50 lbs and legal US work authorization

A safe vehicle, a valid driver’s license and updated insurance (Drivers + Leadership only)

Valid Food Service Manager Certificate (in accordance with local ordinances)

At least (2) years of store level management experience, (2) years of hospitality experience

Wings Over Perks & Training:
An energetic and positive work environment

Supportive team focused on your personal and professional growth

Competitive pay and bonus structure - sales performance and service quality metrics

Shift meal stipend and off-duty discounts for you and your family

Eligible for (2) weeks of paid vacation after (6) months of service

We provide a thorough 4-week training and development program Upon completion of the training program you will be an expert capable operating a Wings Over corporate store

Weekly 1-on-1s with a member of our operations team where you will review performance of the store, your team, and yourself