Office Manager - Construction

Contract Exteriors - Hilton Head, SC4.8

Full-time
Contract Exteriors is seeking a team player with outstanding customer service and leadership skills to join our team!

Contract Exteriors is a premier roofing, siding, decking, and windows company that provides outstanding service to both North and South Carolina.

Due to the continued growth at Contract Exteriors, we are seeking a Construction Office Manager to help our Repair & Remodeling team.

The R&R Office Manager will provide support to the General Manager, Operations, Sales, and Marketing Teams. This is a great opportunity to learn many sides of the business.

Contract Exteriors is looking for candidates who posses outstanding customer service skills, the ability to multi-task successfully, and excel in job diversity; in order to be an asset to various departments.
The ideal candidate will enjoy hard work, team atmosphere, close bonds with co-workers, and the desire to grow and advance. We need someone who is highly motivated and has a drive for success. If you enjoy a wide variety of assignments and responsibilities, then this may be a great opportunity for you.

Office Manager Responsibilities:
Greet walk-in visitors that may include customers, suppliers, or subcontractors.
Answer phones, field questions, and schedule Remodeling Consultants sales appointments.
Enter and maintain customer information received via phone, email, and walk-in, into our CRM system.
Follow up with customers to schedule or move appointments via phone, email, or text messaging.
Scan and Upload sold contracts to appropriate Google Drive folders and to STARTS.
Travel to job sites to meet with homeowners, if needed
Receive payments from Sales, Project Managers, or Operations and deposit into company bank account.
Receive and Process AWO (Additional Work Order) and Fill-In Information from Operations and send to General Manager, Estimating, and Purchasing teams.
Maintain local Business Licenses for local Division.
Secure permits as needed
Check and process US mail daily.
Release subcontractor payments (checks).
Work with General Manager to update divisional reporting metrics.
Work local marketing events such as home shows, trade shows, festivals, HBA events, etc.
Work with Marketing Department to make sure all product literature, samples, etc. are in stock.
Receive and submit local bills to be paid by Corporate office.
Order supplies for local office.
Process workmanship warranties for local office.
Support and work with local New Construction team on administrative responsibilities as directed.
Responsible for various reporting.
Provide exceptional customer service to our homeowners

Office Manager Qualifications:
Residential construction office experience preferred
Self-motivated, goal oriented
Outstanding customer service skills
Positive team first attitude
High comfort level with web based technologies
Superior multi-tasking abilities
Excellent time management and organizational skills
Excellent problem solver
Work well under pressure

Benefits:
Medical and Dental
401k
Paid Time Off
Paid Holidays
Competitive Salary
Family Oriented Environment

At Contract Exteriors, we are proud to be a part of an award winning team that brings an outstanding experience to our customers. We have the highest awards & certifications among our manufactures and work hard to be a cut above our competition.

Contract Exteriors is very active in the community. If you enjoy participating in charity events, ballgames, fundraisers, and team activities...then this is the company for you.

Visit us on Facebook at https://www.facebook.com/ContractExteriors/
To view all employment opportunities with Contract Exteriors please click the link below.
https://contractexteriors.com/home-improvement-company/construction-jobs/

This is a full time, exempt position that requires 40+ hours per week.
Contract Exteriors is an equal opportunity employer.