Full Job Description
If you are looking for an organization where your gifts, talents, skills, and abilities contribute to a greater cause, join our team.
Our Mission: Ending modern slavery through education, advocacy, and empowering survivors of human trafficking.
About Us: The Coalition to Abolish Slavery and Trafficking (CAST) is a Los Angeles-based nonprofit organization that is working to put an end to modern slavery and human trafficking through comprehensive, lifesaving services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, CAST has supported thousands of survivors through every phase of their journey to freedom from counseling, to legal resources, to housing, educational and leadership training and mentorship. Through these programs, CAST has helped empower survivors to overcome their traumatic pasts and become leading voices in shaping policy and public awareness to ultimately put an end to the fastest growing criminal enterprise of the 21st century.
CAST offers generous benefits, including medical, life, disability, paid sick/vacation time, and a 403(b) plan. Additionally, we provide you an opportunity to work with a team of committed individuals, where you are supported and given every chance to succeed.
Job Description Operations Assistant II Bilingual English/Spanish
Reports To: HR Manager
Employment Type: Full-time, Non-Exempt (hourly)
Location: Los Angeles, CA
Summary of Position
Under the supervision of the Human Resources Manager, the Operations Assistant II is the primary contact for all visitors and staff in the front office. The Operations Assistant II provides support to the Cast Operations department. This critical role is responsible for organizational communications, human resources/payroll assistance, facilities/office management, and vendor coordination and management,. The Office Assistant II must demonstrate the ability to be multi-task and have advanced Microsoft Office skills. This position requires a candidate with strong verbal and written communication skills, and proficient spoken and written bilingual English/Spanish communication.
The Operations Assistant II must enjoy working with a non-profit organization that is mission-driven, results-driven, and community orientated. This individual will have the ability to exercise good judgment in a variety of situations. Must be able to handle a wide variety of activities and confidential matters with discretion in full support of Operations and Human Resources.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Maintain a professional office in atmosphere and physical appearance.
Pick-up, Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Use computers for various applications, such as database management or word processing.
Identify and maintain contractual agreements with vendors for office equipment, services, and software (copier, cell phone, computer, voicemail, fax- on demand, mail merge, scanners, telephone, etc.).
Interface with Accounting and Technology Consultants while providing support to staff needs, including check requests, reimbursements, setting computers, phone support, etc.
Coordinate with Building management when addressing facilities updates, maintenance, cleaning, parking issues, safety, and security for staff and visitors.
Update and maintain personnel and office forms and files including, but not limited to, personal information, leave requests, expense reimbursements and timesheets. Create, maintain, and enter information into database and cloud sources.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Maintain scheduling and event calendars.
Complete forms in accordance with company procedures.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Assist in preparing communication packets, development material.
Place office orders as needed.
Contact printers and place orders for branded collateral.
Maintain stock of outreach material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Provides office relief coverage for the Executive Assistant to the CEO.
Performs other duties as assigned.
Power Skills and Requirements:
Strong sense of Integrity
Actively looking for ways to help
Adjusting actions in relation to others'
Being aware of others' reactions and understanding why they react as they
Identifying complex problems and reviewing related information to develop and evaluate options and implement
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer / client service and response
Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
Problem-solver who actively seeks opportunities for improvement and proposes solutions
Bachelor's Degree a plus.
Minimum of 3 years front office and/or administrative office experience, preferably in a non-profit organization.
Experience Human Resources, Fundraising, Finance, and/or Accounting experience a plus.
Proficient in Microsoft Office Suite including MS Outlook, Word, Excel, PowerPoint; Adobe Acrobat, and CRM database management experience.
Maintains a valid California Driver's License and vehicle insurance.
Ability to thrive in a mission-driven environment
Committed to the mission, vision, and values of CAST
Must maintain a good driving record as required by company and DOT regulations, as applicable.
Driver's license must be up to date and driving records reasonably clean; subject to review by Human Resources.
Provide proof of personal auto insurance coverage - Minimum Policy structure 100/300/50 liability.
Ability to thrive in a mission driven environment.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
BODY POSITIONS: Includes sitting, standing, walking, finger dexterity, reaching with hands and arms, and use of hands and arms to operate office equipment. Includes occasional climbing or balancing; and stooping, kneeling, crouching or crawling. Must be able to lift up to 50 pounds.
BODY SENSES: Must have command of the senses of sight, hearing, speech, taste or smell, and touch. Must be able to see (20/20 vision with glasses) and hear (with mechanical assistance if necessary) sufficient to understand and comprehend individual one-on-one conversations. Vision requirements must be sufficient to shift in focus from computer screens to close forms.
This position will be working primarily indoors in a climate controlled office environment. The noise level in the work environment is usually moderate. Some local travel required. Some evening and weekends required.
Salary range is $21.81 - $27.23 per hour, DOE. Benefits package includes medical, life, disability, sick/vacation leave, and a 403(b) plan. Opportunity to work with a team of committed individuals, and make an impact in your community. Successful candidates will complete pre-employment screening; which includes, but is not limited to a criminal background check.
CAST is an Equal Opportunity Employer
The Coalition to Abolish Slavery & Trafficking (CAST) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Applications for this position should be submitted via the following job link: https://castla.applicantpro.com/jobs/919901.html with a cover letter and resume. Due to the high volume of resumes received only qualified candidates will be contacted. No Phone Calls Please.