The primary purpose of this position is to manage the main reception area and serve as the official greeter for the Tennessee Education Lottery (“TEL”) Corporation. The responsibilities for this position also include receiving and routing a high volume of calls in a friendly and courteous manner, answering routine questions as well as performing other clerical duties for the TEL.
Major Tasks, Responsibilities and Key Accountabilities:
The following duties are normal for this job and should not be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Education and/or Experience:
High School diploma (or GED) required.
Minimum of one year of receptionist and/or administrative support experience strongly preferred; or any equivalent combination of education, training and experience, which provides the requisite knowledge, skills and abilities for this position.
Must possess exceptional verbal communication skills with an ability to express oneself clearly, concisely and tactfully; exercise sound judgment in evaluating situations and making decisions; be flexible, work with interruptions, and shift priorities of work as required; demonstrate a willingness to serve and assist others; establish and maintain effective working relationships with all employees of the corporation; posses basic computer skills (preferably Microsoft Office Suites) and have experience operating a multi-line telephone system; answering inside and outside calls and providing assistance to callers
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; demonstrate dexterity, handle or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
The Tennessee Education Lottery Corporation is a Drug Free Workplace and an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the TEL may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Management staff.
SALARY RANGE: $26,000 - $39,000 BASED ON EXPERIENCE
Job Type: Full-time
Salary: $26,000.00 to $39,000.00 /year