What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role partners with GM to manage team members. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
- Provide GAS3 selling experience for DIY customer visits and phone calls
- Provide day-to-day supervisory support for team members
- Collaborate with GM on coaching and developmental needs for team members
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing
- Advanced selling skills for DIY
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Marshfield, WI: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
