Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.
Under the direct supervision of a manager or work director, assist with any of the day-to-day activities of a functional area. Perform all tasks associated with these functions. Perform specialized functions with high restrictions/impact without need of supervision. Assist with improving quality service, improving efficiency and reducing errors. Participate in User Acceptance Testing (UAT) and Disaster Recovery (DR) preparations as assigned. Assume responsibilities of the work director or Supervisor in their absence.
Proficiency in all departmental functions including knowledge of other departmental functions.
Ensures timely completion of one or more tasks within the functional area of assignment according to unit standards for productivity and quality.
Report discrepancies and suspicious activities to the Supervisor.
Maintain good understanding and adherence of internal policies, procedures and other business related service manuals.
Provide support to the Unit Manager or Work Director and assist with projects as needed.
Perform statistical documentation, update operator statistics, and generate production reports.
Train new/existing staff to perform functional processes in a changing environment.
Payment processing experience, 1 year
Financial services, 1-2 years
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.