2019 Business Internship Program (Undergraduate)

Discover Financial Services - Riverwoods, IL4.0

DISCOVER. A More Rewarding Way to Work.

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company operates the Discover card , Americas cash rewards pioneer, and offers personal and student loans, online savings accounts, certificates of deposit and money market accounts through its Discover Bank subsidiary. Its payment businesses consist of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nations leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories. For more information, visit www.discover.com .

Program: Discover Internship Program

Track: Business Internship

Program Overview:

Discover identifies individuals who inherently possess Discover Values of Doing the Right Thing, Innovation, Simplicity, Collaboration, Openness, Volunteerism, Enthusiasm, and Respect. As a values-oriented organization, Discovers goal is to provide real corporate experience for the best and brightest interns. The Discover Internship Program is an exciting opportunity to work on challenging projects in a sought after work environment and culture. Program participants will experience:
  • Interesting project assignments that support Discovers strategic priorities and objectives
  • A team of resources, including a dedicated program manager, alumni mentor, and position manager
  • Managers experienced in both business excellence and people development
  • Opportunities to learn from your fellow interns through formal and informal activities
  • Opportunities to interact with the executive leadership team through program events
  • Opportunities to expand your professional network through group and one-on-one activities
Additional Program Highlights:
  • Fully-furnished apartments for the duration of the internship
  • Group activities, including networking and volunteer events among interns and other personnel
  • Exposure to and presentations to management
  • Internship start dates are May 20th or June 17th, 2019
Business Internship Track:

The Business Internship Program (BIP) is an exciting 12 week internship, for highly motivated individuals who are interested in gaining a foundational understanding of the many facets of the financial services industry, particularly pertaining to the credit card business and the Discover Global Network. As a BIP, you will be immersed in a culture focused on creating end to end customer value through breakthrough strategies and continuous improvement. You will work cross-functionally with teams on projects directly aligned with the companys 3-year strategic plan. You will be encouraged to be curious and challenge the status quo while using data and analytics to help solve problems and drive innovation.
  • Marketing Analytics
  • Fraud analytics
  • Card Operations
  • Customer Service Strategy
  • Discover Global Network
Internship opportunities may include:
  • Acquisition, Card Programs,
  • Digital Design and Delivery
  • Brand Communications
  • Consumer Insights & Market Research
  • Collections Strategy

Basic Qualifications:
  • Must be enrolled in an accredited Bachelors Program, with a scheduled senior year completion date by June 2021. Business related disciplines are helpful, but all majors are eligible for consideration. A strong interest in marketing, data and analytics, and process improvement is highly preferred.
  • Must have a graduation date between December 2019 – June 2021
  • A minimum of a 3.0 GPA on 4.0 grade point average scale
  • This position is not eligible for visa sponsorship
Desired Skills and/or Attributes
  • Strong verbal and written communication skills, including the ability to translate ideas into clear prioritiesHigh energy and intellectual curiosity
  • Strong analytical skills and a consultative approach to addressing customer needs
  • Exposure to financial services industry, marketing, operations, risk management, and business metrics
  • Exposure to SQL, SAS
  • Proficiency in visual data management, i.e. Excel, TableauExperience with Digital Design and Customer User Experience
  • Demonstrated ability to solve problems creatively
  • Ability to apply previous experience and knowledge to new situations and problems
  • Operates as a team player

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.