Full Job Description
Varo is on a mission to empower hard-working Americans to achieve greater financial resilience; arming them with the products and support they need to create healthy financial habits and reduce financial stress. Through its mobile app, Varo offers customers premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, and solutions to build, repair, and access credit. Varo’s state of the art technology provides tech-first features to help people achieve their financial goals and manage their money more easily.
Varo is distinct from other fintechs: Varo is the first fintech to be granted preliminary approval for a de novo national bank charter by the Office of the Comptroller of the Currency (OCC), the first to receive approval from the FDIC for federal deposit insurance, and is weeks away from opening the first mobile-centric national bank in U.S. history. Our unique team combines the best of tech and banking, and we’re wildly passionate about keeping our customers happy by helping them manage and grow their money. Our teams are based in San Francisco and Salt Lake City. Privately held Varo has raised over $400M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund / TPG Growth, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and iHeartMedia.
ABOUT THE PRODUCT TEAM
Varo’s product team is a cornerstone of the culture and the app experiences that our customers interact with on a daily basis. We’re responsible for making sure the products we ship provide innovative solutions that solve real problems for people.
We appreciate the value of getting into the mental models of our customers and out of our offices. We truly live up to the “glue” metaphor for product management and bring together cross-functional teams to act on a combination of qualitative and quantitative data. We thrive on feedback and push to always up our game—but try to never take ourselves too seriously.
ABOUT THE ROLE
Your role will be to build systems and tools that ensure the safety and security of our members. You will work across many teams to ensure risk and fraud products are integrated as needed. Your role is critical to Varo’s growth and risk reduction. This dynamic role will demand adaptability and an individual that is both agile and consistent. Autonomy is a necessity as you will be trusted with making decisions that count.
WHAT YOU'LL DO
Own and shape the product roadmap for our risk and fraud products.
Collaborate with many teams to keep our members safe and minimize Varo’s risk exposure and fraud loss.
Strategize and iteratively develop new solutions with data science, engineering, and others to combat changing fraud patterns and new vectors.
Write and present detailed product deliverables on key initiatives to executives and stakeholders.
Get involved with industry meet-ups and associations to stay on top of new trends and best practices.
Roll up your sleeps to remove barriers and obstacles hindering the team's ability to ship.
Evangelize risk, fraud, and compliance initiatives across Varo.
Monitor product performance, understand the “why” of your domain, and propose improvements.
Lead technical story-writing.
EXPERIENCE THAT WILL MAKE YOU GREAT
Devised many creative solutions to combat fraud and mitigate risk.
Strong execution and ability to drive work to completion.
Comfortable with pulling and manipulating data using SQL.
Experience working at a technical level, understanding APIs and data.
An analytical mindset and understand data systems.
You are detail-oriented with great organizational skills and comfort with ambiguity.
You have 5+ years of experience as a product manager.
You have experience managing trust, safety, and risk at a technology, communications, or financial services company.
THE THREE SKILLS THAT MATTER MOST
Nobody can be great at everything, but we’re looking for candidates who are extraordinary at:
OTHER NICE TO HAVES
A passion for fintech
A bias towards action
Scrappy and game for any task
Able to adapt to quick changes in direction
A strong sense of ownership and thought-leadership
At Varo, we are committed to living our values. We hope these resonate with you.
Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love. Assess new initiatives with the customers’ interest in mind. Act with empathy.
Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.
Respect: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.
Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.
Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.