Elmcroft Senior Living
Position Title: Dining Services Assistant
Reports To: Dining Services Director
FLSA Status: Non-Exempt
Effective Date: June 2016
Sets up dining room and assists residents with food service. Washes dishes, pots and pans.
Takes out garbage. Keeps kitchen clean and sanitary.
Excellent Performance Outcomes
No deficiencies in Dining Services Department on State Surveys.
Meals are served timely according to posted menus, following recipes provided by
Dining Services Director, including all prescribed special diets.
Resident Satisfaction levels for dining services categories meet or exceed company
Kitchen and food storage areas are kept clean and sanitary.
Clean and professional appearance following Elmcroft dress codes.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Meets Elmcroft Standards established for the Dining Services department.
Reads, understands, and complies with State Regulations established for Food Service departments.
Washes and stacks dishes, pots and pans.
Keeps dishwasher, dishwashing area, pot and pan area, and dumpster area clean. Glasses and cups shall be stored inverted in a sanitary manner.
Collects and places garbage and trash in designated containers. Empties all trash and cleans trash cans. Washes garbage/trash cans each day.
Sweeps and mops floor daily. Uses approved EPA cleaning products.
Assists cooks and CNAs upon request.
Cleans and presses linen tablecloths on tables for every meal. (May use substitution for breakfast.)
Pre-sets tables for every meal per guidelines in Dining Services Guide.
Makes sure that there are fresh flowers on the tables.
Places a bread basket of fresh bread with butter/margarine on each table before the meal is served.
Serves meals from the left and removes meals from the right.
Removes each course before the next meal is served.
Returns all soiled dishes directly to the dishwashing area.
Presents a clean and neat appearance, wearing aprons, hair nets, and other protective clothing as necessary.
Is fully knowledgeable of the fire evacuation and disaster policy of the community and participates as assigned in fire and disaster drills.
Demonstrates an understanding of compliance and ethics program policies and procedures.
Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.
Maintains appropriate degree of confidentiality.
Performs other duties as assigned and which relate to the success of Elmcroft and the Care, Comfort, and Happiness of our residents.
Education: High school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination of education and
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Teamwork: Contributes to building a positive team spirit; supports everyones efforts to succeed; is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; follows instructions, responds to management direction
Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality
Quantity: Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly and accurately
Organizational Support: Follow policies and procedures; completes tasks correctly and on time; supports organizations goals and values
Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; sets goals and objectives
Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
Physical Demands: While performing the duties of this job, the associate is regularly required to listen and speak with individuals and groups. The associate is required to stand, use hands, and reach with hands, and climb or balance. The associate must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than
100 pounds. Good vision is also required.
Address: 11246 Fallbrook Houston, TX - 77065
Property Description: Elmcroft of Cy-Fair
Property Number: 167-2016