Experienced Claims Adjuster- (January Start Date)

Elephant Auto Insurance - Richmond, VA3.3

About Elephant:
Elephant is a wholly owned subsidiary of Admiral Group, PLC, which is the second largest auto insurer in the UK with subsidiaries in France, Italy, Spain, and the United States. Admiral’s phenomenal success is driven by their strongly people-focused culture, which Elephant is proud to take part in.

We believe that people who like what they do do it better. We pride ourselves on a relaxed and friendly company culture that has earned us the honor of being named one of the best places to work in Richmond! As our company grows, we encourage an environment of individual contribution, long-term commitment, and profitable growth.

Competitive medical, dental, vision and life insurance at little cost to employeesStock grants and stock dividends for all employees, up to $5,000 per yearCompetitive 401k Package22 days of Paid Time Off each yearParental Leave Policy for new parents

About Our Experienced Claims Adjuster:
Experienced Claims Associates at Elephant are our mid to senior level claims adjusters, making this role perfect for individuals with basic claims handling experience who want to take on more responsibilities. They evaluate insurance claims in order to determine whether or not Elephant must pay for the claims and, if so, how much must be paid. They are also responsible for investigating, negotiating, arranging, and settling insurance claims that involve coverage issues.

Job Responsibilities:
Processes automobile insurance claims by doing the following:Collects statements from each partyAssesses automobile damagesArranges estimates for repairsAssesses liability and notifies each party of liabilityArranges payments for repairsSettles coverage issues by doing the followingResearches previous claims and accidentsVerifies that all statements are accurateRequests police reports and evidence such as video or witness accountsAssists customers with questions regarding their claimsWorks closely with beginner level claims associates in order to assist with complex claims and training

Required Qualifications:
1 or more years of Auto Claims handling experienceHigh school diploma or equivalentBasic computer and typing skillsBasic math skillsAbility to multi-task and work efficientlyTime management and organizational skillsDemonstrated ability to resolve conflictsStrong interpersonal and written communication skillsAttention to detail and analytical skillsTalent for investigation and researchPositive attitude and willingness to adapt

Preferred Qualifications:
College degreeExperience with Microsoft programs such as Word, Outlook, and Excel
Elephant Insurance Service LLC is an equal opportunity employer. No agencies please.