HUMAN SERVICES PROGRAM SPECIALIST - 67053284

The State of Florida - Orlando, FL

Full-time
Requisition No: 81582

Agency: Agency for Persons with Disabilities

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 67053284

Position Number: 67053284

Salary: $1,257.57-$1,383.33 Bi-Weekly

Posting Closing Date: 09/22/2019

HUMAN SERVICES PROGRAM SPECIALIST – CS

AGENCY FOR PERSONS WITH DISABILITIES

CENTRAL REGION – 67053284 – ORLANDO, FLORIDA

***OPEN COMPETITIVE OPPORTUNITY***

***THIS IS AN ANTICPATED VACANCY***

THIS IS A CAREER SERVICE POSITION.

The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children age 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency.

www.apdcares.org

DIRECT DEPOSIT PROGRAM - As a condition of employment, a person appointed to a position in State government is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

BACKGROUND SCREENING REQUIREMENT:
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

THIS POSITION REQUIRES A BACKGROUND INVESTIGATION INCLUDING FINGERPRINTING, PURSUANT TO S. 110.1127(1), FLORIDA STATUTES.

WE HIRE ONLY U.S. CITIZENS AND THOSE LAWFULLY AUTHORIZED TO WORK IN THE U.S. APD PARTICIPATES IN THE U.S. GOVERNMENT’S EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-VERIFY). E-VERIFY IS A PROGRAM THAT ELECTRONICALLY CONFIRMS AN EMPLOYEE’S ELIGIBILITY TO WORK IN THE UNITED STATES AFTER COMPLETION OF THE EMPLOYMENT ELIGIBILITY VERIFICATION FORM (I-9).

ALL APPLICANTS SHOULD COMPLETE THE ON-LINE APPLICATION PROCESS. IF ASSISTANCE IS NEEDED TO APPLY FOR THIS POSITION, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT 1-877-562-7287. RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED TO BE CONSIDERED FOR THIS POSITION. ANSWERS TO THE QUALIFYING QUESTIONS MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

REQUIREMENTS:
Open Competitive opportunity- Any applicant who meets the minimum requirements of the position.

Must have a bachelor’s degree from an accredited college or university.

Must have knowledge of the Florida Developmental Disabilities Medicaid Wavier and its services.

Must be a self-starter and able to work independently with minimal supervision.

Position may require some travel to surrounding areas, applicant must be willing and able to travel for work purposes.

Must be comfortable working in a fast pace, high stress, deadline-driven environment.

**NOTE: Applicants must complete all fields in the Candidate Profile. Work history with month, year, and hours worked are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

***DUTIES:
Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, acting in a responsive, professional, courteous manner with the employees, customers and public we serve at all times.

This is a professional position in the Medicaid waiver unit. This position has primary responsibility for conducting medical necessity reviews for individuals served through the Medicaid waiver program, processing cost plan amendment requests for increases in Medicaid waiver funding and in working with Medicaid waiver support coordinators.

Processes documentation for medical necessity reviews while ensuring the accuracy of the documents being submitted for assigned part of Medwaiver consumer case load. This includes entering on the Support Plan tracking spreadsheet.

Processes the Allocation Implementation Meeting (AIM) documentation for medical necessity while ensuring the accuracy of the documents for new waiver enrollees (Crisis and Waitlist to Waiver Transition).

Processes iBudget requests as received from Waiver Support Coordinators and/or supervisor per case load assignment in a timely and accurate manner. Checks iBudget system periodically daily and meets timelines for processing assigned requests based on established policy and procedures.

Processes requests for Budget Increase Requests within the required timeframe, while ensuring the accuracy of the document submitted based on the established policy and procedures. This includes entering the required information on the Regional and State Office tracking system within the established policy and procedures.

Performs duties to support the Regional Medicaid Waiver Unit, including but not limited to, working with Medicaid waiver enrolled service providers, special assignments relating to changes in the Medicaid Waiver as needed. Assists in the identification and resolution of Regional specific problems concerning policy implementation and service delivery. Provides technical assistance regarding programmatic and consumer issues and assists in interpreting rules, policies and standards.

Initiates and maintains open communication with community, service providers and stakeholders. Assists, as assigned, with investigations of incidents and/or complaints regarding agency services providers. Participates in workshops, training sessions and meetings as assigned. Provides technical assistance to Medicaid waiver providers as needed/directed by the supervisor.

Provides iBudget/ABC technical assistance to Waiver Support Coordinators as necessary.

Performs other duties as necessary to support the Regional office functions, including but not limited to: serving as back up staff for other Regional waiver staff and duties required during an emergency as specified in the Regional Emergency Management Plan.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Orlando