Hucks QSR Leader

Martin & Bayley, Inc. - Jasper, IN (30+ days ago)3.4


QSR Leader
1. Statement of the Job

Every QSR leader is responsible for the proper and efficient operation of the food service department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

2. The Duties and Responsibilities Are:
A. General Management
Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
Effectively schedules associates to meet business demands using fixed schedule
Gives all customers prompt and courteous service
Effectively communicates with store associates and management
Follows all federal, state and local laws and ordinances pertaining to the operation of the department
Provides a role model of conduct for other associates in the store
Controls variable expenses of the department
Ensure all associates are in proper uniform and providing prompt, courteous customer service

B. Bookkeeping
Ensures all paperwork is done accurately and in a timely manner
Maintains inventory and loss within company guidelines
Conducts inventories as directed by management
Ensures all associates are properly recording all hours worked

C. Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Ensures that all associates receive breaks
Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance
Trains all new associates on proper completion of their job duties

D. Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures all safety rules are followed and protective equipment used

C. Merchandising
Ensures current sign program is posted on the date the program begins
Ensures current plan-o-grams being used
Communicates with division manager any special needs or request
Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

F. Maintenance
Ensures the food service appearance reflects company expectations and standards
All food service display cases and glass are clean
Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
Ensures all food service areas are kept clean and follows all sanitation procedures

G. Safety
Ensures that safety belts are worn per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office 3. The Requirements For The Job Are:

Education – high school diploma or GED
Be able to read, understand, and write the English language at the high school graduate level
Be able to perform arithmetical calculations at the high school graduate level in order to be able to complete shift and management reports
Have sufficient visual acuity to check recipes and complete paperwork
Be able to read and understand instructions for operating computer and other equipment
Be able to lift up to 60 pounds, carrying cases of product or change a bag in the box for fountain soda syrup, at least once per shift
Be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area
Be able to stock shelves and the walk in cooler
Be able to tolerate exposure to gasoline fumes and cleaning products
Be able to speak and understand English, including the ability to hear the spoken word
Be able to sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin
Be able to enter and work in a cooler at a temperature of 33 degrees up to 20 minutes at a time