Director, Head of Information Barriers Surveillance

Citi - Jersey City, NJ3.9

Full-timeEstimated: $150,000 - $200,000 a year
Primary Location: United States,New Jersey,Jersey City
Education: Bachelor's Degree
Job Function: Compliance and Control
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 10 % of the Time
Job ID: 19010618


About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Propositionexplains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Key Responsibilities:
Serves as a senior compliance risk manager for Independent Compliance Risk Management (ICRM)’s Information Barrier Surveillance team responsible for the design, implementation, and oversight for a suite of surveillances designed to detect behaviors that may violate regulatory rules or internal policies and procedures. When potentially anomalous behavior is detected, the team is responsible for escalating the activity and working collaboratively with partners across the first and second lines of defense to determine the appropriate resolution of the matter, which may include employee discipline. . The ICRM Surveillance platform encompasses a number of surveillance related portfolios including trade surveillance, e-communications and voice surveillance, employee trading, outside activities surveillance, and information barrier surveillance.
This role will serve as the NAM Head of ICRM Information Barriers Surveillance and act as a Global Coordinator
The ICRM Information Barriers Surveillance team develops, maintains, and conducts surveillance reviews relating to potential misuse and abuse of material, non-public information. The team will review trading executed by customers, the firm trading for its own account and employees trading for their personal accounts for misuse of information relating to topics such as insider trading and trading securities on the company's internal restricted lists. Trading will cover various asset classes across all of ICRM's sales and trading businesses.

Key Activities include:
Directing the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM. Translating the ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; providing direction and guidance on the programs.
Managing a team or multiple teams of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
As NAM Head of Information Barriers Surveillance, the potential candidate will oversee a team of analysts in NAM responsible for conducting surveillance reviews related to possible misuse of material, non-public information. The manager will be familiar with the process for all surveillance reviews and be able to perform all key steps (assessing scope and severity of the activity, retrieving and analyzing data, partnering with all relevant internal groups, escalating alerts as needed to the correct internal teams, assessing and reporting on any issues identified). The manager will oversee each analyst as he/she performs these functions and be able to respond to any questions from team members as they arise.
Setting the direction for policies and guidelines for the aforementioned functions within ICRM and providing advisory services to the businesses supported through active participation. Leading in driving policy creation, personnel related matters and liaising with external organizations including banking and securities regulators and industry associations and advocacy organizations
Overseeing and guiding the assessment of complex issues, structuring potential solutions and driving effective resolution with other stakeholders. Advising the businesses on an ongoing basis on new business initiatives, new products, business acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations.
Managing the identification and assessment of Citi’s key compliance risks. Ensuring compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
NAM Head of Information Barriers Surveillance is responsible for conducting and/or overseeing QA review of the surveillance team’s reviews to ensure proper disposition of alerts
Other responsibilities include monitoring adherence to ICRM’s Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively; partnering, collaborating and working with other areas within Citi, as necessary; responding to regulatory inquiries from each of the major regulatory bodies (e.g. FINRA, SEC, CFTC); and keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
As Global Coordinator of Information Barriers Surveillance, the potential candidate will oversee process followed by all Information Barriers surveillance teams globally. Ensure that consistent processes are followed across all regions. Implement or refine global processes, policies, and procedures as needed.
Additional duties as assigned.


Bachelor’s degree; 11+ years experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff
Highly motivated, strong attention to detail, team oriented, organized
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
Experience in the design and implementation of Compliance programs
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Experience with and previous exposure to internal or external control functions and regulators
Ability to challenge business management and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities
Comfort navigating complex, highly-matrixed organizations
Comfortable acting as an agent for positive change with agility and flexibility
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential.
Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations

Advanced degree (e.g. JD, MBA) a plus
Knowledge of one or more of the equities, fixed income, commodities, futures and FX markets
Ability to generate charts, graphs, and reports recommended. Knowledge of SQL is a plus.