Government Information Assistant

U.S. Federal Government - Washington, DC4.3

30+ days ago
As a Government Information Assistant in the Freedom of Information Act (FOIA) Programs, Legal Services Division, OLC, EEOC, you will serve with the responsibility of providing technical assistance with the administration of the EEOC's FOIA and Privacy Act programs involving a wide range of FOIA duties that support the processing and rendering of decisions regarding FOIA requests for Headquarters agency records, appeals from field office initial determinations on requests, and other information.

As a Government Information Assistant in FOIA Programs, you will perform the following duties:

1. Provide technical assistance with the administration of the agency's FOIA and Privacy Act programs.
2. Support the processing and rendering of decisions regarding FOIA requests for Headquarters agency records, appeals from field office initial determinations on requests and other information.
3. Exercise independent judgment, and comprehensive working knowledge of FOIA processes, policies and procedures.
4. Download FOIA requests, appeals, status inquiries, and other FOIA communications from the official agency FOIA websites.
5. Log incoming and completed requests and appeal processing information into FOIAXpress (FX).
6. Apply practical knowledge of the agency's FOIA/Privacy Act to accurately communicate standard information concerning the status of requests and appeals to the public and internal staff.
7. Provide substantial assistance and support to resolve complaints from requester(s) and the public concerning FOIA processing delays and other matters by enlisting assistance from the responsible field FOIA component.
8. Knowledgeable of the functions performed by other agency offices/programs to quickly respond to public inquiries and FOIA requests.
9. Maintain accurate records of the number and nature of public inquiries received in the Office of Legal Counsel and compiles data as needed for fulfilling its reporting requirements.
10. Coordinate as needed with staff, including high level officials, within and outside the agency.

Travel Required
Not required

Supervisory status

Promotion Potential

Job family (Series)
0303 Miscellaneous Clerk And Assistant

Similar jobs
Assistants, Office
Office Assistants

Conditions of Employment
Must be a U.S. Citizen.
Relocation expenses will not be provided.
Males born after 12-31-59 must be registered for Selective Service.
Resume and supporting documents (See How to Apply).
A background investigation is required and continued employment is contingent on completion of that process to determine suitability for federal employment.
May be required to successfully complete a probationary period.
This is a Bargaining Unit position.

Specialized experience is defined as:
Providing administrative support to an executive or senior official;
Handling confidential or sensitive matters;
Handling calls and other inquiries from members of the public; AND
Reconciling data to facilitate preparation of required reports.
Substitution of education for specialized experience is not applicable to this vacancy.
Additional information

Applicants claiming SCHEDULE A PREFERENCE must also upload:
A copy of your Schedule A Certification Letter from your doctor, licensed medical professional, licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.

Applicants claiming PEACE CORPS PREFERENCE must also upload:
A copy of your Peace Corps Description of Service (DOS) Letter from your Peace Corps representative after successfully completion of the program.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated to determine the relevance and quality of your experience and whether you meet the minimum qualifications required. When describing your experience, please be sure to give examples that demonstrate your ability to do the work of this office, the complexity of the knowledge you possess, the level of the people you interacted with, the sensitivity of the issues you handled, etc. To do the work of this office, you will need the following:

CORE COMPETENCIES - Applicants will be rated on the following competencies:

1. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.

2. Reasoning - Discovers or selects rules, principles, or relationships between facts and other information.

3. Self-Management - Sets well-defined and realistic personal goals; monitors progress and is motivated to achieve; manages own time and deals with stress effectively.

4. Integrity/Honesty - Displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; chooses an ethical course of action; is trustworthy.

Background checks and security clearance
Security clearance
Public Trust - Background Investigation

Drug test required

Required Documents

Required Documents

The following documents are required for ALL APPLICANTS:
A Resume showing relevant experience. (Your resume must show the work schedule and hours worked per week as well as dates of employment).

Applicants claiming VETERANS PREFERENCE must also submit:
A copy of your DD-214, (Member Copy 4); OR Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within the last 120 days;
Veterans claiming 10 Point Preference, must also submit: SF-15, VA Rating Letter (if applicable), AND ALL documents indicated on the form as proof of type of preference

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.