DSHS Adult Protective Services Investigator

State of Washington Dept. of Social and Health Services - Tacoma, WA3.4

Social Service Specialist 3

Join us in Transforming Lives!

Home and Community Services (HCS) has opportunities for Adult Protective Services Investigators to join our team in Tacoma, Washington.

In this role, you will investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect. Your success will be measured through conducting objective, timely, and thorough investigations in order to determine a finding based on the preponderance of evidence standard.

Some of what you'll do:
Conduct face-to face interviews with clients in their residence and in facilities, investigating allegations of abuse, neglect, self-neglect, abandonment, and/or exploitation
Conduct interviews with alleged perpetrators
Collect and evaluate relevant information to make decisions related to investigation, services and outcomes
Provide client advocacy, consultation, networking, family support and crisis intervention
Coordinate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices and community agencies/partners regarding needs of clients served
Meet established deadlines regarding visits to clients and other documentation.
Interview collateral contacts to gather additional information
Identify situations presenting risk to vulnerable adults and refer to service groups
Refer to other community resources and internal and external stakeholders
Thoroughly and precisely, document all pertinent activity in each investigation into the Adult Protective Services software system
Prepare and provide testimony at administrative hearings, court proceedings, criminal, civil, and administrative proceedings
Participate in on-going trainings, meetings, and provide community education on Adult Protective Services programs

What we are looking for:
Knowledge of Medicaid terminology, regulations and policies
Ability to analyze and develop workable solutions on a variety of programmatic issues/problems
Knowledge of Department of Social and Health Services database systems such as payment systems and service authorization procedures (CARE, Barcode and ACES online) is desirable
Ability to organize caseload priorities and assignments to meet workload expectations.
Ability to handle intense and high pressure situations

Who should apply?
Professionals who have one year of paid experience assessing risk and safety to vulnerable adults or children and one the following:

One year as a Social Service Specialist 2
A master's degree in social services, human services, behavioral sciences or a related field and two years of paid social service experience equivalent to a Social Service Specialist 2. A Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience
A bachelor's degree in social services, human services, behavioral sciences or a related field, and three years of paid social service experience performing functions equivalent to a Social Service Specialist 2.

Questions? Please contact Lindsay Taylor at (509) 363-4971 and reference #11330.

Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.