- Warehouse Management
- Customer Service
- Microsoft Office
The General Manager manages all aspects of the distribution center including facilities, employee staffing, employee reviews; financial information including weekly flash reports, budgeting and profit/loss statements. The General Manager ensures accounts receive full, requested productivity and quality levels.
Essential Duties & Responsibilities:
Conducts analysis of workload as compared to manpower and equipment.
Participates in annual Budget preparation.
Has full P&L responsibilities for facility.
Reports of department and/or account productivity and profitability.
Ensures work schedules in place to promote efficiency.
Reviews all equipment preventative maintenance schedules and work orders.
Develops daily productivity tracking by employee and charts monthly progress.
Ensures proper percentage of labor is charged to respective departments to ensure proper factoring is achieved to identify accurate productivity.
Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.
Ensures meetings are held reviewing warehouse issues.
Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.
Annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.
Reviews and coordinates all shift paperwork in a timely manner .
Audits all billing activity for accuracy. Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.
Coordinates all alarm-monitoring systems and reviews sprinkler system testing.
Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
Acts as the coordinator for all physical inventories.
Acts as stock controller and communicates any discrepancies.
Coordinates with customers any product recall programs.
Participates in department or company meetings.
Assumes responsibilities of Operational Supervisors/Managers on vacation.
Visits other warehouses and attends affiliated meetings if necessary
Interface with on site customer management
Ensures pallet control standards are being met.
Manages a warehouse that totals between 100,000 and 200,000 sq. ft.
Manage between 1-3 customers in the warehouse.
8-10 years managerial experience in a warehouse or distribution environment.
Minimum 8-10 years previous experience managing a warehouse/distribution center totaling 500,000 plus sq with total revenues of 1M
Computer applications using MS office
Computer applications experience using T-Logic or warehouse operating system desired
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
Excellent supervisory skills
Excellent customer service skills
Excellent analytical and mathematical skills
Experience with automation tilt tray sorter
Experience with WMS, utilizing RF technology a plus
Must be able to work in varying facility conditions
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed
Must be on-call for alarm system or problems during off work hours
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.