We are seeking a highly organized and efficient administrative assistant to join our Property Management Office team. As a administrative assistant, you will play a crucial role in assisting residents with work orders, repairs, and providing exceptional customer service. You will be responsible for ensuring a smooth workflow within the office and maintaining effective communication channels with residents and maintenance staff.
Responsibilities:
- Greet residents and visitors in a warm and professional manner, providing excellent customer service.
- Answer phone calls and respond to emails promptly, addressing residents' inquiries, concerns, and work orders.
- Schedule appointments and maintain the office calendar to ensure efficient coordination of repairs and maintenance tasks.
- Create and maintain accurate records of work orders, repair requests, and maintenance activities using property management software.
- Coordinate with maintenance staff to schedule repairs and maintenance tasks, ensuring timely completion.
- Follow up with residents to ensure their satisfaction with completed work orders and repairs.
- Handle confidential resident information with integrity and maintain strict confidentiality.
- Maintain an organized filing system for work orders, resident records, and office documents.
- Assist in the preparation and distribution of notices, memos, and newsletters to residents.
- Collaborate with the property management team to plan and execute community events.
Requirements:
- High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
- Proven experience as a Secretary or Administrative Assistant, preferably in a property management or real estate setting.
- Exceptional customer service skills with a friendly and professional demeanor.
- Strong communication skills, both verbal and written.
- Excellent organizational and time management abilities, with an attention to detail.
- Proficient in using office software, including word processing, spreadsheets, and email applications.
- Familiarity with property management software is a plus.
- Ability to handle multiple tasks simultaneously and prioritize work effectively.
- Demonstrated ability to work well in a team environment and maintain a positive attitude.
If you are a self-motivated individual with a passion for providing exceptional customer service and have the ability to handle administrative tasks efficiently, we invite you to apply for this exciting opportunity. Join our team and contribute to creating a positive living experience for our residents.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
Experience:
- Property management: 1 year (Required)
Language:
Work Location: In person
