Overview:
A tech-enabled, multi-service healthcare organization, EmpowerMe Wellness is on a mission to improve the lives of seniors. We enrich senior living communities nationwide through our fully integrated on-site therapy, diagnostic, pharmacy, and nurse practitioner services. With a team of more than 1,000 clinicians and professionals, we focus on improving wellness and driving positive outcomes from a place of deep compassion and expertise. Headquartered in St. Louis, Missouri, EmpowerMe has a presence in hundreds of communities across the country. You can find out more about us at empowerme.com.
Responsibilities:
As the Medical Assistant, you will assist in the coordination of patient care in an assigned community or communities in accordance with Federal, State, and Local regulations. The Medical Assistant is responsible for providing clinical and administrative support to the integrated services team.Obtains consent and all necessary intake paperwork from resident or POA prior to initiation of all integrated services
- Documenting patients' medical information, including medical history and health insurance information
- Performing data entry tasks to document patient records within facility databases and maintaining patient files
- Recording patients' vital signs, documenting physicians' notes and changes in medical conditions
- Assisting providers during routine physical exams and small procedures
- Performing phlebotomy and fluid samples as ordered with coordination of sample pick-up for laboratory analysis
- Monitoring and documenting patient symptoms for physicians' review during clinical exams
- Develops and coordinates schedules of rehabilitation and diagnostic services in community to optimize resident participation and therapist productivity
- Complete Weekly Caseload log and review with onsite providers, area leaders, and community clinical teams.
- Uploads information from daily Stand Up into Microsoft Forms document weekly
- Collaborates with the Nurse Practitioner on any areas of concern or successes voiced by the executive director and/or director of nursing through regular communication.
- Communicates with and maintain a working relationship with physicians, care staff, the administrative team, and resident family members
- Comply with HIPAA and PHI guidelines and protect confidentiality at all times
- Performs other duties as assigned
Qualifications:
- Graduate of an accredited medical assistant program with certification or registration a preferred
- 2 years of relevant physician office experience with 1 year of senior living experience
- licensure(s) or certification
- Exceptional communication and interpersonal skills are required along with the heart and passion to work with older adults while providing the best care possible
- Ability to work well with others and take direction from management, as well as take initiative- willing to go above and beyond to ensure the needs of the organization are met in accordance with the company’s core values
- Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills
- Respect for the principles of patient/resident rights and confidentiality
- Must exhibit and promote a high level of professionalism, customer service, curiosity, and friendliness in all interactions with employees, residents, and visitors throughout the organization
Computer Skills
Proficiency in Internet browsers (e.g. Explorer, Chrome, Fire Fox), as well as advanced knowledge of Microsoft Office programs: Outlook, Excel, Word and Publisher applications. Experience in working with various EMR and medical billing systems.
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit at a desk and work on a computer; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift 50 pounds at a time, position self to reach equipment above or below normal standing height. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. To communicate verbally with team members, residents, and residents’ family members.
