Manager - Dispatch/Trainee

DH Pace - Denver, CO (30+ days ago)3.5

Full-timeEstimated: $53,000 - $71,000 a year

DH Pace Company of Denver, aspires to hire a customer focused and motivated Manager who will join our Commercial Service Department. You will be a proficient user of software and systems. You will be a team player, with strong reasoning skills and the ability to clearly and professionally communicate with drivers, customers and co-workers. You will schedule technicians/ installers in an efficient manner and ensure completions are met by specified date.

Primary Job Responsibilities:
Will learn to effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations.
Dispatch technicians to customer job sites for installation needs and track jobs for completion to customers’ satisfaction.
Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans.

Job Requirements:
Good computer skills
Adaptable to change and a good multi-tasker.
Must have excellent communication and organizational skills and a good mechanical aptitude
Transportation, Restaurant, Retail or Service (such as HVAC, Plumbing or Electrical) industry experience a plus
Ability to effectively communicate with the customer and represent the company in a professional manner
Proficient user of software and systems
Bachelor’s Degree or three (3) to five (5) years managerial experience is preferred.
Must have a valid driver’s license

We reward your hard work:
Organizational stability, healthy revenues and company growth are what you will find at DH Pace Company!

Over 90 years in business
Tenured senior leadership team
2017 sales in excess of $400MM
Geographically growing; in over 35 offices in 17 states
Competitive pay and a comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)