Account Services Coordinator (REMOTE/California)

Robertson - San Jose, CA

11 days agoFull-time

*Candidates must reside in California

At Robertson Marketing, we manage custom merchandise programs for some of the largest technology companies in the Bay area. Our firm is currently recruiting for a REMOTE Account Services Coordinator. You will support existing client programs and manage branded merchandise custom orders requested by our clients. As an example, employees may order merchandise for their departments and/or events including products such as decorated apparel, stationary, bags and drinkware. You will interface with clients primarily by email and phone and will be trained to fulfill merchandise requests, source products from our merchandise partners and manage orders placed by the client.


  • Manage client merchandise requests and design creative merchandise idea or quotes
  • Monitoring technical and logistical details to meet order requirements and deadlines
  • Work with the purchasing and production staff to ensure timely delivery of all orders
  • Manage risks on timelines daily and advise account team of any delays/variances
  • Oversee large scale events involving merchandise orders, logistics and other client requested services
  • Work on special projects assigned by the Client Account Executive(s)


  • 2+ years working directly in account management or administrative coordination
  • 1 year experience working remotely
  • Experience sourcing merchandise or designing quotes is helpful
  • Excellent written communication is a must
  • Proficient time management and detailed approach to manage projects simultaneously

Job Type: Full-time


  • Account Management: 1 year (Preferred)
  • remote work: 1 year (Required)


  • High school or equivalent (Required)

Work authorization:

  • United States (Required)