- Post Production
- Customer Service
The Zucker Family Suite and Broadcast Studio Producer is responsible for the development and implementation of studio programming that provides entertainment, education and therapeutic experiences for patients and families at the University of Minnesota Masonic Children’s Hospital (UMMCH). The producer will work in close collaboration with the studio’s program coordinator to create closed-circuit television programming and other digital media that supports patients and their family members. The producer will train hospital volunteers and support staff as needed to assist during productions, operating the broadcasting studio and all equipment related, as well as, collaborating with Child-Family Life staff to implement on-air programming. The producer will also be responsible for training members of the interprofessional team in basic use of audio visual and editing tools available for creating digital content for patient care. Maintenance, troubleshooting and coordination with service and repairs for studio technology will be coordinated by the producer. Creative responsibilities include collaboration with the Therapeutic Programming Oversight Committee to develop on-air programs and produce media content that aligns with hospital goals. The producer will follow policies and procedures consistent with the vision, mission and guiding principles of the Zucker Family Suite and Broadcast Studio and UMMCH. In addition, the producer will maintain a safe environment conducive to the needs of pediatric patients, families and staff.
Work collaboratively with the studio program coordinator and interprofessional healthcare team to generate creative solutions for show formats, broadcasts, media projects and hospital-wide initiatives that improve the healthcare experiences of patients and families.
Create, develop and pilot multiple TV show formats for patients and families in the hospital.
Create and develop multimedia (audio/video) content for use as:
Therapeutic interventions (E.g., music therapy)
Relaxation tools (E.g., over GetWellNetwork)
Identify and implement external facing production opportunities that engage donors and strategic partners (E.g., studio hosts local TV and radio show broadcast from the hospital to the community)
Develop virtual sets, props, and other necessary tangibles to optimize visuals for uses of the studio.
Manage relationships with hospital stakeholders and members of the interprofessional team whose services are optimized by utilization of the studio capabilities.
Partner with Child-Family Life team to provide a vibrant milieu of studio programs that supports children’s emotional, social and cognitive development.
Capture stories and visuals to share with foundation development officers to keep key donors engaged and excited about the studio and suite programming.
Explore opportunities for foundation, donor and community partner engagement in studio programming.
Provide instruction to members of the interprofessional healthcare team for use of the basic audio and video editing tools available for creating patient care content.
Work to develop solutions that support the developmental level and cultural differences of population served.
Coordinate maintenance, repairs and troubleshooting related to the technology within the studio.
Work with IT, Facilities Services and vendors contracted for SLA needs.
Optimize quality and outcomes for studio programming.
Ensure program content is in alignment with vision set by the oversight committee to promote entertainment, education and therapeutic experiences.
Develop, maintain and analyze analytics that improve quality and outcomes related to the studio.
Report outcomes to leadership and the foundation quarterly.
Implements current best practice around patient safety, privacy and infection prevention strategies.
Maintains expertise in their area of specialty
Seeks opportunities for professional education and networking with other broadcast studios within children’s hospitals.
Implements new technology and programming into the studio.
BS/BA in a work or health-related discipline (preferred media, communications or related background)
3-5 years of relevant work experience working with patients and families, with preferred experience in the healthcare setting.
3-5 years of customer service experience working with others from various backgrounds.
Demonstrated experience with technology, troubleshooting, and leading initiatives.
5+ years of relevant work experience, preferred technical experience in video, audio and post-production, including NewTek Tricaster experience.
Preferred experience working in a large healthcare setting with various healthcare professionals.
Certified Child Life Specialist
Additional Requirements (must be obtained or completed within a period of time):
Producer needs to possess technical skills in video, audio and post-production:
Video includes familiarity with the NewTek Tricaster
Professional cameras(Sony PXWX70 w/ Manfrotto 546B Tripod, 504HD Tripod Head, and 114MV Dolly)
Prosumer camcorders (Sony SRG360SHE, Mini HD-4 SDI, PTZ)
Various HD and SD formats
Preproduction/planning, studio and field production
Scriptwriting & storyboarding
Audio includes small format mixers (Allen and Heath QU-16), compression, EQ, effects processors, audio recording techniques for studio and field, multi-track and waveform editing.
Post-production entails digital video editing, still and motion graphics design, and video compression for multiple delivery platforms.
The producer needs to have stellar written and verbal communication skills, exceptional attention to detail, the ability to thrive in a team environment, and an aptitude for making quick, quality decisions.
This person needs to remain calm under pressure and have a great sense of humor for engaging children of all ages.