Northern Light A.R. Gould
Department: Ophthalmology Clinic
Position is located: Northern Light A.R. Gould Hospital
Work Type: Full Time
Work Schedule: 8:00 AM to 4:30 PM
Using NLH Standards of Behavior-demonstrate professionalism at all times with patients and co-workers. A team player that exhibits variable skills, organization, and independent working environment. Will work closely with DSU and OR departments in addition to Eye Care. Fast paced setting requiring independent thinking and ability and willingness to be flexible and adaptable to changes. The Surgical Scheduler will be supervised and managed by the Practice Manager and RN clinical lead. The Chain of Command for this position will be the Clinical Lead, the Practice Manager and then the Practice Director.
1. Responsible for the oversight of daily scheduling of surgical procedures for Ophthalmic providers. 2. After receiving temporary surgical chart from clerical staff ensures surgical packet and chart are accurate and complete. 3 Provides accurate information to referral specialists for prior authorization. Following up with referral team as needed. 4. Coordinates date for H&P as well as surgical procedure date to include any needed pre- operative and post operative appointments. 5. Completes set up for medical clearance with requested provider when appropriate. 6. Ensures providers orders are placed for DSU/OR as well as any pre or post operative medications. Assists with physician orders. 7. Completed IOL calculations for surgeon, works closely with surgeon for lens selection. Completes lens order and communicates to the OR staff for appropriate ordering. 8. Communicates with the OR and DSU regularly as well as other ancillary departments. 9. Organizes work and documents clearly to provide proper hand off. Clinical Supervisor will provide backup coverage. 10. Assists in maintaining a safe and clean environment. 11. Completes ancillary pre and post operative tasks including but not limited to PI data collection/ reporting/ pre and post operative communication, ect. 12. Patient questions are answered or connect patient to the appropriate hospital resource for resolution. Surgery Scheduling Coordinator will communicate with patients. 13. Maintains speech and conduct are consistently tactful, respectful, courteous, and polite to patients, peers, and physicians, according to NLH Standards of Behavior. 14. Utilizes effective communication skills when involved in any aspect of the preoperative environment. Listens, hears, and responds (as appropriate) to the needs of either the patient and/or coworkers. 15. Ability to think independently, multitask and prioritize workload is a must. OTHER RESPONSIBILITIES: 1. Identifies own learning needs and assume responsibility for personal and professional growth.
Other Information :
Competencies and Skills
- Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
- Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
- Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
- Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
- Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
- No previous experience required.Ophthalmic experience preferred. Prior clinical experience required.
- Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
- Required No Minimum Requirement
- Prolonged periods of sitting.
- Lifting, moving and loading less than 20 pounds.
- Work with computers, typing, reading or writing.