Area Operations Manager

Sodexo - Binghamton, NY3.8

Job #76434 - Sodexo is seeking an Area Food Operations Manager of Dining Services for Senior Living in the Northeast, USA. This position requires 60%-65% travel. Ideal candidate lives within a 50-mile radius of a major airport in the Northeast area of the US.

In this role, you function as an executive level Dining Director in a support position, assisting accounts in the Northeast Region. Position is responsible for assisting management teams with dining services in retirement (CCRC) and skilled care communities. Duties include; fiscal management, regulatory compliance, food & kitchen safety and sanitation, systems and standards, Resident & Client satisfaction, management & employee training. Position requires the ability to; immediately lead new management teams, work through ambiguity, learn the culture of the organizations while effectively engaging with retirement community residents. Position supports new account openings and oversees human resource activities; interview, hire, train & develop, schedule, conduct performance evaluations, and direct services utilizing Sodexo’s Five Stars Dining and implement systems and quality standards. Position reports to the District Manager and assists with leadership in a variety of Sodexo accounts.

Your Food Service Director background and your demonstrated ability to evaluate situations, create and implement solutions, and learn new systems easily will assist with this position that requires a self-started and a senior level leader! Your professionalism and excellent communication style will be an asset as you lead the way with on-going customer service enhancements and communicate expectations, encourage and motivate teams and hold them accountable to meet client and customer needs and desires.

This is a traveling support management position. Potential for work schedule to be 10 days on with 4 days off for work / life balance. This is a great opportunity to learn Sodexo systems while being considered for permanent placement in our Senior Living Division. This is a Temporary (Regional Operations Support ROS) that may run up to one year. Temporary positions are not permanent positions and once hired into this role, this candidate will need to post to positions of interest in order to be considered for a permanent position. This is a great opportunity to learn the organization and seek out additional opportunities.

Your Skills Checklist for this position:
A Formal Degree/Trade School Certificate, Servsafe Certificate
Food Service contract management experience in Healthcare / CCRC

Experience in culinary management & new account openings
Detailed knowledge of HACCP and Department of Health Regulations
P&L experience for at least 4 million in financial volume

Computer Skills; Financial, Food, Labor software systems

HR skills to manage other managers who supervise hourly employees
Experience with Dining room services, retail cafe, and catering

Experience in customer service and client relations

Knowledge of Sodexo systems, standards, software

Ability to train & develop teams who deliver amazing dining experiences!

Residents are the heart of everything we do and we welcome you to join our team!

Work hours and days vary, based on account needs: Mon-Fri with some weekends

Sodexo Benefits at a glance;

Sodexo - A world leader in Food and Facilities Management Services

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Seeks and develops potential new business leads within an assigned geographic area. Visits and inspects current accounts on a regular bases. Monitors cost control programs. Investigates areas that do not meet Sodexo standards and recommends improvement strategies to GM. Initiates strategic action plans with the GM. Assists DM/GM in re-negotiating terms of contract during contract renewals. Assists management team in developing account business plans to enhance customer service, facility layout and design, account profitability and retention, and client and customer satisfaction.

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 3 years of experience in operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.