Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and possess strong communication skills. This role involves assisting customers with inquiries, resolving issues, and promoting products.
Duties:
- Respond to customer inquiries via phone and in-person
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Maintain a positive, empathetic, and professional attitude towards customers at all times
- Collaborate with sales team to meet customer needs
Requirements:
- Previous experience in customer service or retail sales
- Strong communication skills and the ability to effectively communicate with customers
- Excellent time management skills
- Proficiency in is a plus
- Knowledge of retail math for transactions and inventory management
- Familiarity with technology sales and wireless products
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Join our team and enjoy competitive pay, opportunities for growth, and a supportive work environment. Apply now to become part of our dedicated customer service team!
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Ability to Relocate:
- Nashua, NH 03063: Relocate before starting work (Required)
Work Location: In person
