The City of Pittsburg seeks a POLICE RECORDS CLERK for the Police Department's Records Division.
The Police Records Clerk performs a variety of technical and clerical law enforcement support work in the Police Department. This position gathers, records, maintains, retrieves, and distributes confidential law enforcement data and information; performs a variety of record keeping functions including processing police reports; provides assistance to the public at the front counter and over the phone; and performs other duties as assigned. Incumbents must be able to work flexible hours including evenings, weekends and split shifts.
Ideal Candidate for Police Records Clerk
Demonstrates a high level of ethical behavior
Great interpersonal skills and the ability to remain focused under conditions that can be stressful
Strong attention to detail
Demonstrates excellent written and verbal communication skills
Values collaboration and teamwork
Knowledge of law enforcement operations and practices is desirable but not required
Tentative Written Examination:
January 8, 2019
Tentative Oral Board Panel Examination:
January 29, 2019
Click on brochure for more information on the following link:
Examples of Duties: Duties include, but are not limited to:
- Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, missing and unidentified persons and domestic violence restraining orders; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons.
- Demonstrates a full understanding of applicable policies, procedures, and work methods associated with assigned duties, including Uniform Crime Reporting (UCR) requirements as mandated by Department of Justice.
- Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares misdemeanor/felony court packets for the District Attorney's Office including crime report, amendment information and supporting documents such as criminal history, DMV driving history and drug analysis results; applies federal, state and local laws when releasing information.
- Assists department personnel at the officer's counter; assists and provides information to the public in person and by telephone; takes and provides phone messages for officers; faxes materials to other agencies; maintains accurate records as they relate to individual files or criminal history information; answers phones and provides assistance to the public, other city staff and outside agencies.
- Establishes positive working relationships state/local agencies, City management and staff and the public.
- Applies federal, state and local laws related to release of information; may assist in handling complex and difficult situations involving the interpretation of regulations and operating procedures; resolves service issues and complaints.
Education and Experience: Qualified applicants must possess a high school diploma supplemented by coursework in record keeping or office automation or college level courses in business, office administration, public administration or related field AND two years of experience providing administrative/office support.
Possession of, or ability to obtain, a valid Class C California driver's license and proof of auto liability insurance is required.
Valid Typing Certificate:
Applicants must submit a typing certificate with a minimum typing speed of 40 net words per minute issued within the last 12 months from the closing date of this recruitment. You may obtain this typing certification from employment agencies, adult education centers, career centers, or schools provided the minimum elements are listed on the certificate such as, name of applicant, name of issuing agency, length of test (must be at least five minutes), gross words per minute typed, net words per minute typed, number of errors, date of certificate, and signature of person administering the test. You may attach your typing certificate to your online application or fax your typing certificate by the closing date to Human Resources at (925) 252-4138.
Must successfully complete a background investigation.
Qualified applicants must also possess:
Modern office administrative practices and procedures; modern office equipment including FAX machines, multi-line telephone systems, computers and applicable software; proper English, spelling and grammar; public and agency desk procedures and methods of providing services and information; applicable federal, state, and local laws, codes and regulations, including the Public Records Act; automated law enforcement information systems and procedures; methods and techniques for record keeping.
Perform responsible and confidential support work involving the use of independent judgment; interpret and apply departmental rules and policies. Operate standard office equipment, including a computer; operate specialized automated law enforcement information systems; understand and follow instructions; work a flexible schedule including evenings and weekends as needed; organize and prioritize work assignments; perform a variety of work with speed and accuracy; handle information of a sensitive and confidential nature; maintain confidentiality; work independently and use good judgment; work flexible hours including evenings, weekends and split shifts; word process at a rate of at least 40 net words per minute; apply applicable laws, codes and regulations; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships.
1. Application process: Applicants must complete an online employment application which may include a supplemental questionnaire and other required documentation such as a valid typing certificate submitted by the final filing deadline at https://www.governmentjobs.com/careers/pittsburg. Employment applications will be disqualified if a resume is submitted in lieu of completing the application or if sections of the applications are left blank that relate to the minimum qualifications of the job such as education and work history. Applications will be evaluated to determine if it meets the minimum qualifications of the job. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase in the process. All communication regarding your application status will be sent via email only.
2. Testing process (Weighted 100%):
Testing assessment process will consist of the following: multiple-choice written examination (weighted 50%) and a structured oral board panel interview with subject matter experts (weighted 50%). The City reserves the right to utilize alternate testing methods if deemed necessary.
4. Eligibility List:
Candidates who successfully complete all testing components with a passing rating will be placed on an eligibility list (hiring list). The hiring department may contact candidates on the list for a hiring interview to fill the vacancy.
CITY OF PITTSBURG IS AN EQUAL OPPORTUNITY EMPLOYER