Installation Supervisor

Service Pros Installation Group, Inc. - Chantilly, VA

Full-timeEstimated: $33,000 - $49,000 a year

The Installation Supervisor is responsible for daily flooring installation for residential and commercial customers. Will interact with installers, customers, general contractors and provide oversight when needed.

Responsibilities and Duties

  • Review install details for each job with the appropriate installer before installation start
  • Collect COC’s from previous day installs
  • Communicate installers’ next day assignments
  • Coach installers on customer feedback received on their projects
  • Turn in the previous day’s details
  • Visits job sites to check on the quality of installations
  • Resolve install issues;
  • Approve and process Chargebacks; and
  • Management of installers, including hiring, regular supervision, and termination

Qualifications and Skills


  • Flooring installation experience (preferably at a lead installer or higher level)
  • Excellent customer service and communication skills
  • Good computer skills
  • Ability to resolve issues timely and with good judgment


Health/dental/life/vision insurances and 401-k.

Job Type: Full-time


  • Flooring Installation: 3 years (Required)


  • High school or equivalent (Required)


  • Driver's License (Required)

Work authorization:

  • United States (Required)