- High School Diploma or GED
- Customer Service
- Microsoft Office
Description: This position builds relationships with other agencies that have the opportunity to refer clients to Assisting Hands®. This includes hospitals, rehabilitation centers, nursing homes, and other organizations who may be releasing individuals back to their homes.
Education: High School Diploma/GED required; Bachelors in Marketing preferred
Qualifications: Minimum requirements include at least 1 year experience in a healthcare environment in sales. A solid reputation among peers and positive relationships with senior service professionals is a must. General computer experience, such as Microsoft Office, is required. Must be detail oriented, self-managing, and have excellent customer service skills.
Meet with social workers, case managers and other professionals to inform them about our services.
Attend networking meetings to develop business for Assisting Hands; may include participation on Boards, committees, or other community activities to enhance the company’s reputation and name awareness in the community.
May visit clients who are hospitalized or inpatient in other facilities.
Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence.
Exhibit at conferences, expos and vendor fairs.
Identify new and innovative marketing and business development opportunities.
Assist clients and their families with referrals to other needed services, including financial assistance such Medicaid Waiver, LTC Benefits, VA or other resources.
Increase agency visibility online and through electronic communications and be able to demonstrate the increase through the use of system metrics
Search for relevant material and write copy to post on Blogs, Facebook and other mainstream social media platforms
Develop and maintain databases to include potential referral sources, prospective clients and former clients
Assist in the creation of electronic newsletters and bulletins, including identifying relevant topics and finding and/or writing articles relating to the industry in order to draw traffic to the company sites
Set up and send mass e-mails and electronic “e-blasts” to target populations
Assist in follow-up from marketing events and activities via mail, e-mail and phone
Maintain marketing database and complete marketing activity reports on a timely basis.
Conduct telephone follow up of new and prospective clients.
Participate in on call rotation
Participate in new client intakes
Provide information about Assisting Hands to prospective clients
Assist in office as needed
Reports to: Owner/ Managing Director
Hours: Part-time or Full-time