Office Medical Assistant

Ideal Option - Duluth, MN

Full-time$14 - $17 an hour

ROLE: Office Medical Assistant

SUPERVISED BY: Regional Coordinator/Clinical Manager



Purpose of Position: As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the clinic. You will support providers and patients through a variety of tasks related to patient care, clinic maintenance, and communication with other Ideal Option departments. The goal is to complete all activities accurately, with high quality and in a timely manner. This job may also include cross training as a Telemedicine / Medical Scribe on a case by case basis at the sole discretion of the employer’s business needs.

Essential Functions of an Office Medical Assistant: The following functions have been determined by Ideal Option to be essential to the successful performance of this position which includes but is not limited to:

  • Checks patients in for their appointment
  • Confirms and updates patient’s demographics
  • Obtains release of medical records from the patient
  • Collects co-pays from the patient. Makes nightly deposits at the bank
  • Obtains vital signs and breathalyzers from the patient
  • Collect urine samples and prepares for laboratory testing
  • Witnesses patients for observed dosing and observed urine
  • Performs skin assessments
  • Perform blood draws
  • Maintain cleanliness of the clinic
  • Orders cleaning supplies as needed in the clinic
  • Ability to lift and carry approximately 25 lbs. about 50 feet
  • Frequently required to stand, walk, sit, use hands, handle documents, bend and stoop, and reach with hands and arms.
  • Complies with national PHI laws including HIPAA and 42 CFR Part 2
  • Maintains continual sustained attendance
  • Works cooperatively with others and as part of the Ideal Option team
  • Train new Office Medical Assistants on essential functions of the role
  • May be required to travel

Minimum Requirements: The following are the qualifications and minimum requirements necessary for a person to perform this job.

  • High School Diploma or GED
  • Maintain MA licensing through the state/agency (as applicable per state)
  • Maintain BLS/CPR certification
  • Ability to type 50 words per minute
  • Strong computer skills
  • Strong vocabulary, spelling, and punctuation
  • Ability to communicate effectively with patients and adapt to individual needs
  • CMA preferred


Upon hiring, you are expected to successfully complete the following requirements:

  • Medtrainer training modules
  • Clinical training
  • Ideal Option Phlebotomy training
  • Observed urine collection training
  • Continuing educational assigned by your manager intermittently throughout the year

Equipment Used: General office equipment including phone, fax, computer, printer, copier, scanner, multi-line phone system, Stratus Time and eClinicalWorks.

This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

We’re Committed to Inclusion and Equal Opportunity

Ideal Option is an Equal Opportunity Employer. It is the policy of the Company that employment decisions shall be based on merit, qualifications, and competence. Except where required or permitted by law, employment practices shall not be influenced or affected by virtue of an applicant's or employee’s race, color, religion, sex, gender identity or expression, marital status, national origin, age, sexual orientation, veteran status, the presence of any mental, sensory or physical handicap, or any other

characteristic protected by law. In addition, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. These policies govern all aspects of employment, promotion, assignment, discharge, and other terms and conditions of employment.

To help assure that this policy is fully in force, any aggrieved person should immediately call the matter to the attention of either their immediate supervisor or the Office of Human Resources. The person aggrieved should make their own choice as to whom of the above parties they wish to report their problem. Any employee found to have engaged in actions in violation of this policy shall be subject to disciplinary action which may include immediate discharge.

Job Type: Full-time

Salary: $14.00 to $17.00 /hour


  • Medical Assistant: 1 year (Preferred)