Outside Sales Consultant
050 SALES - Renton, WA
$51,000.00 - $55,000.00 Commission/year
Up to 25%
Sales Consultant – Hair
Reports To: Regional Sales Manager
We are authentic, innovative and bound by integrity. We are seeking an individual who shares those same values. If that’s you, we have an opportunity to join our team! Salon Services is the hottest, most respected professional distributor for the salon and spa industry. We live and breathe our culture in everything that we do. It embodies our core values and it is the heart of our success.
People are Salon Services most important and valuable resource. Each of us is an authentic individual brought together by a common bond: our desire to build long lasting relationships with our customers and each other. We value integrity, positive energy, teamwork, dedication, communication, responsiveness and action. We are committed in our desire to lead with knowledge and serve with purpose. We function in an abundant spirit that enriches lives and creates a legacy of excellence. We cherish the diversity that strengthens the fabric of expression and the freedom to risk through innovation. We are dedicated to the pursuit of lifelong learning through Encouraging Personal Mastery.
We are the protectors of the professional beauty industry.
This function requires a thorough knowledge of field sales. The incumbent drives sales performance within the market area by creating business plans, establishing a regular call plan, conducting market events, discovering new business and helping the accounts grow with all brands. This person will assume complete responsibility for prospecting, profiling, and opening new accounts within their area. This position requires initiative, a highly developed sense of responsibility and a proven record of one or more years of success in sales. Business planning experience is highly desirable. The incumbent must be customer service oriented. Knowledge of sales activities and related sales problems is essential. The position exists for the purpose increasing Salon Services penetration in territory across all product lines. The job requires an increase client base, retaining and growing existing business through dissemination of sales promotions and development of business strategies. Incumbent will fully ensure there is follow-up on leads generated by SSS/Vendors marketing and sales. You have the ability to complete job responsibilities with minimum supervision.
Principle Responsibilities and Duties will include:
Physically servicing an average of 10-12 salons a day
100% KPI obtainment:
2 New Color Doors per consultant each month-hair only
2 New Wet Line Doors per consultant each month-hair only
2 New Smoothing Doors per consultant each month-hair only
1 New Extension Door per consultant each month -hair only
3 New Skin Doors per consultant each month-skin only
2 New Cosmetic Doors per year-hair and skin
Minimum growth per consultant of 5% over same period last year and year to date-hair and skin
100% goal obtainment-hair and skin
30% color sales to all other sales ratio and 50% service to all other sales ratio-hair only
Achieve Sales Targets by vendor and by region per month/quarter/year with a goal of 0 vendors with 0$ monthly
Hosting and attending educational opportunities within the market on a continual basis
Conducting live demonstrations of product in salon or showroom environments on a continual basis
Sell allocated amount of established educational events/classes
Maintain and enhance knowledge of all products, services and clients
Certified in all product lines carried to be able to educate all clients on product usage and sell through
Maintains communication by following the 24-hour response guideline
Adherence to master routing schedule determined by management
On-site servicing of all active accounts on a monthly basis, as well as potential accounts, within the physical location versus tele-support per call cycle (unless otherwise approved by management)
Complete and submit all required paperwork in accurate and timely manner
Maintain and continuously update files and account profiles on each stylist and salon within the required method
Provide consistently high level of client service with a goal of zero client complaints
Develop and implement detailed, comprehensive programs to build salon business (3-month planner) within a minimum of your top 10 accounts
Support the activities of the manufacturers' representatives staff
Adherence with all departments company policies, procedures and programs
Preserve and promote the Salon Services image in all trade relations
Assist with sales efforts with Showrooms, Skin Team and Inside Sales
Actively uses tools (such as kits, samples, literature) provided as suggested in a timely and effective manner to increase sales
A minimum of 8 presentations scheduled out on calendar at any given time
A minimum of 50 active Opportunities across all brands at any given time logged within the required method
Monthly planning meetings with a minimum of top 10 accounts
New product launches and events quarterly in minimum of top 10 accounts
Attend required company functions
Other duties as assigned
The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties which may be required or assigned to employees in the classification.
EDUCATION and/or EXPERIENCE:
High School Diploma required; BA/BS degree preferred
Minimum of one year field customer service or sales experience, preferably in the beauty industry, or consumer goods required
Experience with servicing Salons, Spas, Resort, Physicians’ offices, and Sole Proprietor customer base is an advantage
Client building experience is a real plus
OTHER SKILLS and ABILITIES:
The ideal candidate should have an understanding of the requirements of today’s salons/spas and be reliable, dedicated and willing to work as part of a winning team
As an ambassador of SSS, the candidate must incorporate the company’s mission and commitment to its business partners at every point of contact with both internal and external clients.
Depending on the territory, overnight travel to certain markets is a requirement, as well as vehicle travel to visit accounts daily.
Persuasive and sincere communicator with management and customers
Excellent written communication skills
Proficient in word-processing and spreadsheets
Multi-tasking and strong attention to detail
Customer service oriented
Conduct periodical promotional salon events for the sell through of retail
Required Computer Skills- Outlook, Excel, Word, PowerPoint
Master all brands product knowledge and skin care technique, particularly how they differ from competitors, and ways to best feature to a prospective account.
Team-player with strong organizational and time-management skills
Convey true concern for the needs of the salon/spa owner/stylist
Present 3 categories (Education, Services and Products) to each customer every time
Sincere delivery of the manufacturers concept within each line represented and how it is positioned in the salon, both in retail and back-bar.
Honesty and integrity in all decisions and actions, good ethics, respectful, thankful for the business
Understand profitability for both parties (salon Services and the customer) in every transaction
Make a positive difference in every transaction, including such things as 100% accuracy of order placed
Strive for continued growth and profitability within territory
Open communications with respective manager of own needs, issues and concerns
Respect for the vendor representatives
Respect for your manager
Respect for your colleagues
Social Media plays a vital role in the success of the position-
Employee must have, at minimum, an active Facebook and Instagram page they are willing to use for work purposes, or be willing to create a new page on each platform dedicated to work
Creation of a closed group on FB to network and share pricing that can’t be displayed in public forums
At minimum daily: 1 share and 1 like from Salon Services pages or one of our partner vendor pages
At minimum weekly: 1 spotlight of a stylist/salon within the employee’s territory
At minimum monthly: 1 live event, interview, or education posted on each platform
Adherence to Salon Services Social Media Policy
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires daily travel by car to visit prospective accounts, and depending on territory size, requires overnights monthly to build prospective accounts outside of driving distance. The position requires attendance at sales meetings such as monthly meetings and national sales meetings which will require overnights. Participating in regional or national trade shows may be a requirement and those once-a-year events often overlap with weekends.
Maintains and assures a safe work environment, embracing safe driving practices.
The position will require servicing of accounts during our normal operating business hours of M-F 9am-6pm but can be altered based on the market and account needs. This position has varying hours based on the needs of the accounts, the company, and the market. Availability to meet the needs of the stylists and salons during off-hours and days is necessary.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl.
The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color acuity, peripheral vision, depth perception and the ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Noise level in the work environment is normally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must have the following tools in order to perform this job:
Reliable Transportation with valid Driver’s License and Insurance
Cell Phone with availability to download required apps and tools needed to conduct the job successfully
Mobile tablet and/or Laptop with availability to download required apps and tools needed to conduct the job successfully