System Administrator - Corporate Security

DiyaTek , Inc. - San Francisco, CA (30+ days ago)


Duties

  • Serve as a System Administrator for Physical Security Systems
  • Analyze security infrastructure configuration files, logs, and other artifacts to perform root cause analysis.
  • Triage all incoming service tickets
  • Support global installation and testing of Access Control and Video Surveillance software and hardware
  • Troubleshoot and resolve service tickets via software or troubleshoot and provide guidance to service technicians regarding hardware faults
  • Provide project and program managers basic designs and material lists needed for estimation.
  • Coordinate service calls and repair, and create closing reports for each service ticket
  • Remotely test all hardware fixes with on-site technicians or Local Service Partners
  • Install software modules and applications on customer machines
  • Participate in the 24 hour on-call pager rotation
  • Follow assigned projects to final adjustments, commissioning and signoff
  • Must be able to lift 75 pounds
  • Ability to travel to offices (national and international) with very little notice

Skills :

  • Must be a creative self-starter with the ability to dig deeply into problems, identify root causes, and recommend sustainable solutions.
  • Must have 2-years’ experience of installing / troubleshooting access control and IP CCTV hardware and software
  • Minimum 2 years’ experience in Project or Service Coordinator desirable
  • Basic understanding of IT troubleshooting and networking knowledge
  • Advanced understanding of Access Control Systems and CCTV Systems
  • CCure 9000 Certification - Installer/Maintainer minimum requirement
  • Basic understanding of networking as applied to IP cameras and network video recorders
  • Strong proficiency of Microsoft Office – Excel, Word, Powerpoint and Project.
  • Excellent communicator, both verbal and written

Job Types: Full-time, Contract

Experience:

  • Project or Service Coordinator: 2 years
  • System Administration in Corporate Security: 3 years
  • security service technician: 3 years
  • physical security system admin: 3 years
  • installing/troubleshooting access control & IPCCTV hardware: 2 years

Location:

  • San Francisco, CA

License:

  • FLIR