Full Job Description
The HR Director oversees all aspects of the people-related (HR) operations throughout the organization including all aspects of employee relations, talent acquisition, employee data management, benefits selection and administration, employment-related compliance programming, employment-related training, and other traditional HR disciplines. While maintaining responsibility for all HR functions throughout the organization, this position supervises the HR managers, providing development and performance management as needed to ensure the HR department maintains a strong internal reputation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all aspects of HR operations within MPHC including employee relations, employee training (pertaining to employment functions), talent acquisition, HRIS performance and functionality, benefits administration, legal compliance related to employment practices, and other traditional HR functions
Advise MPHC’s senior leadership on HR performance, risks, needs, and capabilities, ensuring that these stakeholders are informed ahead of any foreseeable occurrences or initiatives
Work with in-house counsel to develop and implement legal compliance initiatives related to employment programs and practices
Oversee the organization’s relationship with all outside vendors and regulatory agencies related to employment practices including benefits brokers, HRIS and other SaaS providers, regulatory agencies, and staffing vendors
Provide day-to-day direction and leadership for the HR managers and, indirectly, for the subordinate HR team, overseeing staff meetings, disseminating information to the HR team as needed, and ensuring HR initiatives are completed timely and better than project goals
Develop and performance manager the HR team as needed, ensuring that team members are able to appropriately perform their roles and are able to serve as a trusted adviser/consultant to the organization’s leadership
Administer the HR department budget including managing expenses related to department payroll/staffing and usage of third-party staffing contractors
Maintain visibility to all sensitive HR issues, including talent acquisition concerns and employee relations risks, providing direction to staff as needed to ensure the timely and appropriate resolution of the issues
Serve as the spokesperson to the organization for HR initiatives, projects, performance, and other related communications
Maintain ultimate accountability for HR department performance to organizational goals
Maintain expert-level awareness of the organization’s employment-related policies and practices, including those related to industrial safety
Regularly attend work, in-person, potentially traveling to multiple facilities within a single shift
Other duties as assigned
Promotes positive patient/guest relation in accordance with MPHC policies, providing a high level of quality in personal attention and service to patients and visitors
Complies with MPHC Safety Policies and Procedures. Ensures compliance with governmental licensing and regulatory requirements where applicable. Conducts annual review of and complete/suggest on-going revisions of the Policies and Procedures specific to his/her department. Maintains familiarity with and abide by all established facility and departmental policies and procedures, noting changes when they are published/posted. Conducts himself/herself in a manner consistent with the Mission Statement and Values of MPHC
Observes and respects the confidentiality of information in regard to patients, visitors and co-workers employees including salary information, if exposed to any of the above referenced information in the course of his/her job function
Dresses according to MPHC’s dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance
Demonstrates an understanding of facility organizational structure by utilization of appropriate channels of communication. Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers
Extensive knowledge of full life cycle recruiting and experience with candidate generation
Extensive knowledge of employee relations practices including best practices and strategies regarding employment investigations, discipline, leadership, separations, and other employee relations processes
Experience navigating and influencing in a heavily matrix organization required
Management of people experience (direct supervision) of employees required
Personable, high energy individual that is passionate about recruitment and enjoys working in a fast paced, innovative, dynamic organization
Superior relationship building and influencing skills of upper management
Proven success in leading change to a team across a federated talent acquisition model
Highly effective at getting to root cause and providing innovative solutions
Strong analytics, budget management and business acumen required
Working knowledge of employment laws applicable within the State of Arizona, including the development and implementation of Affirmative Action plans
Ability to learn quickly and leverage flexible midst in response to shifting dynamics, adversity and/or change.
Willingness and ability to travel to multiple facilities throughout the Phoenix Metro area
EDUCATION AND/OR EXPERIENCE:
Bachelor’s Degree in Business, Management, Human Resources Management, or a similar program
Master’s degree preferred
7+ years experience in HR with increasing responsibility, including responsibilities for HR team performance
5+ years leadership experience in HR, preferably in employee relations, talent acquisition, or benefits administration
Working knowledge of employment law and best practices related to talent acquisition
SPECIALIZED SKILL REQUIREMENTS:
Ability to maintain a high level of confidentiality
Strong interpersonal, communication and organizational skills
Excellent analytical ability, strong judgment, management skills and the ability to work effectively with various levels of management and staff
Close attention to detail
Knowledge of benefit plans
Thorough knowledge of company policies
Ability to prioritize work and to competently address competing demands
Proficiency in Microsoft Office Suites
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment. The noise level in the work environment is usually moderate.
Mountain Park Health Center (MPHC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. MPHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.