Youth Engagement Specialist, Job #103586
Open Until Filled
$29.10 - 43.65 hour + Excellent Benefits
Project Full-Time, FLSA Exempt Position
The Seattle Housing Authority, a nationally recognized leader in developing and maintaining affordable, innovative housing communities, is accepting applications for the position of Youth Education Specialist.
This position will specifically serve the High Point and Yesler communities of Seattle. A strong understanding of immigrant cultures and experience providing a positive presence in the immigrant community being served is highly preferred. Residents in the target communities of High Point and Yesler are from a wide variety of backgrounds and cultures, with high percentages of youth from the following backgrounds: Somali, Vietnamese, USA born, Amharic, Oromo, Tigrigna and Cambodian. Due to the Housing Authority's diverse resident population, bilingual abilities in both English and a major Southeast Asian or East African, or other major language is highly preferred. Successful experience serving children, youth and families in East African and African American communities preferred. Specific knowledge of or experience with the High Point and Yesler communities and with youth service providers in the area is a plus.
E = Essential Functions
1. Develop and maintain strong understanding of youth service agencies offering programming near target SHA communities. Build relationships with key providers to allow increased access for SHA residents into programming. Maintain understanding of requirements, benefits and restrictions of local programming. Participate in youth collaborative groups to share and access resources. Help residents enroll in youth programming. E
2. Be present in the community; conduct street outreach, participate in community events, get to know the community to understand the needs, resources and assets of youth and the community as a whole. Support access to resources including afterschool programming and academic support for children and youth who have a wide variety of needs. E
3. Develop relationships with assigned communities, including SHA residents, market rate renters and homeowners. Build connections between these groups as it relates to supporting children and youth within the community. Work with the community to identify and/or build programming, including mentoring, to meet youth and community interest and need. E
4. Identify which youth in the community need high level case management support and which youth need a lighter level of support. Regularly refer youth and families to the best resources to meet their needs. E
5. Work with low-income parents and youth living in SHA properties, particularly immigrant parents, to develop and fulfill supportive case plans for the youth to support youth access to appropriate academic and social/emotional support programs. These plans will include information about the students pertaining to current personal and academic progress and areas for growth. The plans may also include steps to address additional barriers to success such as navigating access to health services or special education services. E
6. Establish with parents/youth goals within the case plans for youth to achieve through active participation in specific support programs. With parents/youth, track success of meeting the goals. E
7. Work with Community Service Coordinator to identify gaps in services, resources and opportunities for youth in assigned communities. Work with Washington Service Corps (AmeriCorps) member on overlapping projects including supporting older youth and service development project. Support process of bringing the right type of programming to each community to meet children, youth, family and community needs. E
8. Collaborate with partner youth agencies to recruit and place youth in appropriate programs; track progress of youth while in these programs. Help parents to understand the purpose of these programs, and help parents to meet and engage with site staff administering the programs. E
9. Provide guidance to parents on how to successfully engage and work with the staff and teachers of the schools their children are attending. Share information with parents about support programs that serve both the parent and the student, and help parents engage with these programs. E
10. Participate in partner meetings to discuss coordination of youth support programs and mechanisms to increase the effectiveness of these programs and family engagement. E
11. As necessary, assist program providers and third party evaluators in evaluating and improving service delivery of youth support programs and other programs that help address barriers to academic and personal success.
12. Prepare and develop sections of program reports. Assist in the development of applications for federal and local funding for resources to support low-income parents and youth.
13. Maintain current knowledge of issues, resources and trends in the field of education and youth development.
14. Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports as required; report hazardous conditions or unsafe work practices to supervisor; and follow all safety and health guidelines, practices, policies and procedures. Monitor and enforce the agency's Safety and Health Program, and actively support and participate in Emergency Preparedness tasks and program. E
15. Perform related duties as assigned.
Four years of experience working with low-income and diverse cultures in the area of human services, education, or community and economic development. Prefer significant experience involving case management to support diverse, low-income youth or adults meet educational and/or other self-sufficiency goals. Two years of increasingly responsible leadership experience strongly preferred.
Bachelor's degree in human services, education, community and economic development, or related field; may substitute four years of directly relevant experience for required degree.
LICENSES AND OTHER REQUIREMENTS:
Valid Washington driver's license with fully insurable driving record.
Competencies, Knowledge, Skills & Abilities
KNOWLEDGE AND ABILITIES:KNOWLEDGE OF:
1. Cultural competency involving multiple ethnic groups.
2. Local and national public education systems and youth service programs, resources and trends.
3. Best practices and evidence based models of youth support programs.
4. Case management roles and responsibilities.
5. Strategic planning and development.
6. Program development and evaluation methods.
7. Report writing and recordkeeping techniques.
8. Working knowledge of MS Word, PowerPoint & Excel.
9. Interpersonal skills using tact, patience and courtesy.
10. Excellent verbal and written communication skills.
11. Customer service, process improvement and quality tools.
1. Work with low income parents, children and youth to develop case plans and support children/youth in fulfillment of plans.
2. Establish and maintain effective relationships with diverse cultures.
3. Successfully collaborate with a variety of partner agency staff, including school district staff, in order to effectively serve low-income people.
4. Promote resident activities to assure broad-based resident participation in service planning, implementation and activities.
5. Communicate effectively both verbally, and in writing with a wide variety of audiences, including communicating utilizing multilingual interpreters.
6. Establish and maintain cooperative and effective working relationships with others of varying levels within bureaucratic hierarchies.
7. Meet schedules and timelines.
8. Maintain a flexible work schedule, including evening and weekend work as required.
9. Work independently under minimal supervision and guidance.
10. Exercise independent judgment in complex situations.
- This position will work in more than one assigned community and will need the ability to travel between communities, resident homes, SHA Central Office and partner agency locations.
- Must be able to work multiple evenings and some weekend days each month.
- Communicate information effectively in person and on the telephone.
- Ability to input information into a computer.
- Lifting and carrying light materials/objects as assigned.
- ADA reasonable accommodation requests will be granted full consideration.
- Occasional contact with dissatisfied, rude, or verbally abusive individuals.