Administrative Assistant

ZS Associates - Boston, MA3.5

Full-timeEstimated: $34,000 - $43,000 a year
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS Corporate Support Teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Administrative Services provides services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.


We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our Boston, MA office. The Administrative Assistant performs administrative support functions and operations for multiple consulting professionals within the office.

Increase productivity of consulting professionals by handling the administrative tasks (such as, travel arrangements, expense reporting, calendar management, interacting with vendors and clients, email correspondence, etc.)
Provide scheduling support to multiple individuals (appointment, calendar and meeting management)
Complete expense reports within compliance guidelines, process invoices for payment, and assist with other administrative processes, as needed
Prepare domestic and international travel logistics (itineraries, visas, etc.)
Coordinate internal and external meetings/activities (i.e. venue selection/reservation and set-up, hotel accommodations, catering, etc.)
Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meeting support materials)
Address problems and troubleshoot with internal and external stakeholders
Handle special projects with demanding deadlines
Front desk reception back-up coverage (answering phones, greeting visitors, handling incoming/outgoing mail and deliveries)
Participates in group learning and/or knowledge sharing
Mentors new team members
Hours are 8:30 am – 5:30pm.

High school diploma required. Post-secondary education or Associate or Bachelor degree preferred.
1 - 3 years of relevant work experience as an administrative/operations assistant, preferably in a professional services environment
Fluent in MS Office (Word, PowerPoint, Excel and Outlook), travel and expense reporting applications
Strong oral and written communication skills
Professional appearance and demeanor with ability to exercise good judgment and discretion
Attention to detail, dependability, punctuality
Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
Experience working both independently and with a team in a demanding environment
Sense of humor appreciated
ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is highly desired.

Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.


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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.