Senior Director, Revenue Cycle

Glens Falls Hospital - Glens Falls, NY3.5

Senior Director, Revenue Cycle - - (180000KT)

Reporting directly to the health system CFO, the Senior Director of Revenue Cycle is responsible for providing leadership for all Revenue Cycle functional areas that report to this position—Patient Access, HIM, Revenue Integrity and Patient Financial Services; and providing exceptional service to customers that are aligned with Glens Falls Hospital’s mission and values to continually exceed the customers’ expectations. The incumbent serves as the spokesperson for Glens Falls Hospital to internal and external organizations including governmental agencies, payer organizations, external auditors, board members, etc.

The Senior Director of Revenue Cycle is expected to provide strategic vision to the department for improved overall operational effectiveness. This position manages the hospital and physician receivables to optimize its net realizable value as well as meet the health system’s cash requirements. The Senior Director of Revenue Cycle Responsible for designing, facilitating, and implementing processes to ensure that Glens Falls Hospital including Glens Falls Medical Group is appropriately reimbursed for all services provided in accordance with regulatory and contractual requirements.


Bachelor’s Degree in Finance, Accounting, Healthcare Administration or related field required
Master’s Degree preferred
Minimum of ten (10) years of hospital receivables/operations management experience within a large health system, with at least six (6) of those years in a management capacity
Prior work experience must include a significant role in a redesign project and/or management experience working in a highly automated business office environment
Experience in using team building and quality management concepts to positively influence the work environment
Experience with Cerner Millennium preferred

Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word

Primary Location: US-NY-Glens Falls
Job: Professional - Leadership
Schedule: Regular
Job Type: Full-time
Scheduled Time of Shift: 8 a.m. - 4:30 p.m.
Job Posting: Aug 19, 2018, 10:00:00 PM