Community Service Officer

The City of Sumner - Sumner, WA

Full-time | Commission
Please visit to begin the application process. You may only apply using the City of Sumner online application for this position after successfully completing the written exam process with Public Safety Testing and selecting the City of Sumner to view scores.

2019 Pay Range: $4,594.00 - $5,622.00 per month plus potential for education premiums.

The City utilizes a testing process for the Community Service Officer position. The City contracts with Public Safety Testing (PST) to administer the written portion of the selection process and an applicant must pass this exam before they can apply with the City. To find out more about testing with PST, please visit their website at as they have information regarding test dates as well as frequently asked questions.

This position is a full-time, Fair Labor Standards Act non-exempt position. The regular work schedule for the Community Service Officer (CSO) is a 5/8 or 9/80 schedule Monday-Friday during normal business hours. Attendance at evening meetings or other special events may require attendance outside of the normal work schedule. This position is a Civil Service position and is eligible for representation through the Police Guild.

About Sumner:
The City of Sumner's vision is to set the standard of excellence for a progressive small city. Sumner remains a traditional city of just over 10,000 residents with agricultural roots, known for decades as the Rhubarb Pie Capital of the World. At the same time, its compact, walkable layout aligns perfectly with progressive planning trends, as its classic Main Street becomes repurposed for boutiques, independent restaurants and daily services such as legal offices, financial advisors and doctors. While Sumner retains historic neighborhoods of Craftsman houses and an active high school right on Main Street, it also offers over 10,000 manufacturing and distribution jobs for companies such as REI, Keurig Green Mountain,, and Dillanos Coffee Roasters. With a downtown Sound Transit station with buses and trains, it is well connected to the Puget Sound region while striving to be a full service city with the largest YMCA facility in the state of Washington as well as a link trail system that will connect the Foothills and Interurban trails. Like the community, the city government is large enough to be professional but small enough to be creative. The City has won a variety of awards from the Governor's Smart Planning Award to recognition at the International Association of Chiefs of Police for its groundbreaking police work on victims' assistance. With a strong mayor format, the City has just over 100 employees who operate a cemetery, wastewater treatment facility, accredited police department, parks, full service public works and administration.

About the Sumner Police Department:
The Sumner Police Department has 20 commissioned officers which include: Police Chief, Deputy Chief, two Sergeants, two Detectives, one School Resource Officer, and the remaining Patrol Officers. Additional staff include four administrative support staff, one Evidence Custodian, and one Parking Enforcement Officer.

The City contracts jail services with neighboring agencies and dispatch service is provided by South Sound 911. The City also provides contracted animal control services to six other cities and maintains a shelter in the city of Puyallup. The department participates in multi-agency teams for SWAT, Major Crimes, Civil Disturbance, Collision Investigations, and numerous traffic emphasis.

We are guided by our principles of professionalism, integrity, teamwork, and commitment. The department has been state accredited since 2005. Our vision is to set the standard of excellence for a progressive small city police department.

General Purpose
This is an armed "specially commissioned peace officer" position that performs a variety of duties relating to the investigation of potential violations and enforcement of municipal codes, ordinances and regulations; including the investigation and enforcement of parking violations. Performs transports of in custody prisoners to and from corrections facilities to court and may also transport in custody prisoners from the field to corrections facilities. Assist police officers and citizens in non-emergency situations and performs special assignments as directed.

Supervision Received
Works under the supervision of the Deputy Chief or designee.

Supervision Responsibilities
Inmates and defendants under the CSO's custody.

Examples of Duties
The job duties and responsibilities represented in this job description in no way imply that these are the only duties to be performed. Employees occupying the position will be required to follow any other job-related instructions and to perform any other job-related duties requested by a supervisor. While requirements may be representative of minimum levels of knowledge, skills and abilities to perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty with average proficiently.

Responsible for municipal parking enforcement, including patrolling for / investigating; parking violations, abandoned or junk vehicles, unsafe traffic conditions caused by the parking of vehicles, issuing parking tickets and impounding vehicles;
Responds to public nuisance violations, including patrolling for / investigating citizen complaints of nuisance violations or unsafe / unsanitary conditions, and issuing official orders, notices and / or infractions;
Coordinates the enforcement of codes with other agencies and / or with departments within the City;
Maintains code enforcement and parking cases and prepares those cases for hearings or court proceedings;
Inspects property for inoperative vehicles on private property, issues notices for vehicle abatement if necessary, oversees abatement and removal of vehicles; Appears in court as required;
Prepares and maintains detailed records and/or statistics related to enforcement activities;
Develops and maintains positive public relations with an emphasis on customer service and mutual problem solving;
Performs fingerprinting services for members of the public;
Transports in custody prisoners to and from corrections facilities to court and aides in courtroom security;
May perform prisoner transports from the field to corrections facilities or from one corrections facility to another;
Assists police officers as requested;
Performs crime prevention and community outreach as requested;
Other duties as assigned.

Typical Qualifications

Education and Experience
Must possess a high school diploma or equivalent. Must be 21 years of age or older and a U.S. citizen or lawful permanent resident.

Necessary Special Requirements
Must hold a valid Washington State driver's license with a driving record free from serious or frequent violations.
Must successfully pass a criminal justice applicant background check, including a polygraph, and medical screenings.
Must successfully complete an approved WSCJTC Reserve Officer Academy and any other training requirements prescribed by the Department.

Desired Qualifications
A degree or college course work related to criminal justice.
Previous law enforcement or corrections related experience.
Currently possess a WSCJTC Reserve Officer Certification or Peace Officer Certification.

Knowledge of:
Modern office practices, procedures, equipment and record keeping including basic computer skills; Microsoft Outlook, Word and Excel;
Local and State laws pertaining to public nuisance, noise, and parking regulations and enforcement penalties and procedures;
Emergency first aid and CPR;
Principles and practices of investigation and evidence law;
Constitutional safeguards and search and seizure;
Elements of effective public education and community relations;

Ability to:
Work in a diverse community; demonstrate interpersonal skills using tact, patience, courtesy and de-escalations skills;
Safely operate a motor vehicle during duty, including a transport van;
Work independently in the absence of supervision, exercising good judgment in determining when issues require involvement of supervisors;
Gather data and evidence, prepare clear and concise reports, and maintain and update records;
Respond to inquiries, complaints and calls for service in a fair, tactful and firm manner;
Enforce pertinent codes, ordinances, laws and regulations with impartiality and sound discretion in judgment;
Recognize and provide intelligence information for officers or other City departments, within the perimeters of the community service officer's authority, especially with regard to dangerous subjects, activities, or conditions;
Qualify with department firearms annually;
Communicate effectively, both in speaking and writing English;
Safely search, secure, and transport defendants and inmates;
Contribute to the department's overall mission.

Supplemental Information
Applicants must complete, attach and submit the following documents with their application to be considered:

Waiver and Authorization to Release Information (Download PDF reader)
Pre-Employment Investigation Discovery Waiver (Download PDF reader)
If your current, updated Personal History Statement is not available through your Public Safety Testing profile, please complete the Personal History Statement below and attach to your application:

Personal History Statement (Download PDF reader)

Selection Guidelines
Successfully pass the Public Safety Testing written law enforcement exam. Upon request submit a complete and accurate City of Sumner application. A rating of education and experience, oral interview, references and complete background check, including polygraph and psychological; other job-related tests may be required.

Background checks will include:
Prior Employment Verification: confirms applicant's employment with the listed companies, including dates of employment, position held and additional information available pertaining to performance rating, reason for departure and eligibility for rehire. This verification will be run on the past three employers or the previous five years, whichever comes first.
Personal and Professional References: calls will be placed to individuals listed as references by the applicant.
Employment Eligibility Verification: Form I-9 is used for verifying the identity and employment authorization of individuals hired for employment in the United States.
Educational Verification: confirms the applicant's claimed educational institution, including the years attended and the degree/diploma received.
Criminal History: includes review of criminal convictions and probation. The following factors will be considered for applicants with a criminal history:
The nature of the crime and its relationship to the position.
The time since the conviction.
The number (if more than one) of convictions.
Whether hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
The following additional background searches will be required if applicable to the position:
Motor Vehicle Records: provides a report on an individual's driving history in the state requested. This search will be run when driving is an essential requirement of the position.
Credit History: confirms candidate's credit history. This search will be run for positions that involve management of City of Sumner funds and/or handling of cash or credit cards.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.