Data Services Student Analyst: Information Services

Education Service Center Region XIII - Austin, TX (30+ days ago)

Provide technical assistance and training to ESC Region 13 clients to improve the efficiency of school operations through district use of Texas Computer Cooperative student administrative software.

  • Bachelors degree in information systems, or
  • Five (5) years successful experience in technology related fields in an educational setting
  • Technical training experience in front of large groups and one on one with adults
  • Minimum of five (5) years iTCCS student information systems experience serving clients, preferred
  • Experience with student administrative software
  • Experience in RACF, TSO, JCL, CICS, JES2WEB, Eclient, and ODBC, preferred
  • Experience with Student information systems to include scheduling, grade reporting, attendance, grade book and parent access
  • Experience in self-directed and team work environments
  • Experience with Texas student accounting procedures and laws
  • Experience with Internet technologies and Internet based software
Special Knowledge/Skills:
  • Knowledge of current technology
  • Knowledge of systematic planning strategies
  • Knowledge of trends, processes and procedures in school administration
  • Strong organizational, presentation, and communication skills
  • Results oriented with strict attention to detail
  • Knowledge of TEASE, TEAL, TSDS, TEDS and Unique ID
  • Ability to prioritize and respond accordingly to unanticipated crises
  • Ability to interpret state/federal laws and regulations specific to student accounting and PEIMS
  • Ability to learn new technologies in a fast pace environment
  • High level of self-motivation with a strong desire to solve problems and multi-task with priority
  • Advance knowledge of MS office products; email systems and ODBC compliant software
  • Knowledge of the Public Education Management Systems (PEIMS) and the Student Attendance Accounting Handbook
  • Provide technical assistance to district personnel utilizing iTCCS student applications
  • Design, write and implement custom reports utilizing various software applications
  • Develop and compose appropriate level technical/training documentation
  • Use techniques to design, implement, and test program enhancements and new software applications
  • Assist and advise in development of procedures regarding the use of iTCCS software, third party software and system communications
  • Advise, assist and train school district technology departments on communication software/hardware to utilize iTCCS and related software programs effectively
  • Plan and conduct product awareness sessions for current and prospective clients
  • Develop strong working relationships with clients and team members
  • Team player ready to share information as well as learn from others
  • Conduct professional development activities to ensure understanding of administrative software, third party software, system communication and PEIMS
  • Conduct timely iTCCS student application PEIMS training for iTCCS clients.
  • Ensure iTCCS clients meet the established ESC R13 and TEA PEIMS submission timelines
  • Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration and discretion in all interactions with other members of the educational community and with the public
  • Perform other duties as assigned
Equipment Used:
  • Personal computers, various printers, presentation equipment
Working Conditions:
  • Communicates effectively (verbal and written)
  • Follows policies and procedures
  • Interprets data
  • Maintains emotional control
  • Reading, writing, and proofreading
  • Lifting and carrying (0-15 pounds)
  • Visual acuity with printouts and with computer monitors
  • Hearing, speaking, and visual acuity
  • Prolonged or irregular hours
  • Frequent travel in and out of ESC Region 13
Frequently asked questions:
  • What are my opportunities for development and advancement at Region 13? We budget in professional development for you to learn new skills and stay current with the industry. This could include attending conferences and/or enrolling in online courses. New or advanced positions are generally added based on workload growth and statewide budget decisions.
  • What types of benefits does Region 13 offer? Region 13 employees pay into Teacher Retirement System of Texas ( and social security. Aetna is our primary healthcare provider and we offer supplemental benefits for vision, dental, etc. We offset the cost of this healthcare with a substantial employer contribution.
  • How much time off does Region 13 offer? Region 13 is closed for about 25 days in observance of major holidays. Employees also receive 10 vacation days, 10 personal leave days, and 3 optional holidays. We are a 7am-6pm organization with an 8 hour work day within that timeframe, but we honor a healthy work-life balance. As workload fluctuates, you have the opportunity to take flex and telecommute days to accommodate that balance.

The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of all responsibilities, duties and skills that may be required.