Counsel - Privacy

United Airlines Inc. - Chicago, IL

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From airports to the boardroom, our Legal department provides advice and counsel on all aspects of the business, assessing legal risks and our compliance.

Job overview and responsibilities

United is seeking an accomplished attorney to work within the Compliance and Ethics function. This position will have key and primary responsibility for providing legal advice and counsel on all aspects of United's customer and employee data privacy program. This role will provide leadership and legal expertise on data privacy issues and privacy compliance matters; conduct risk assessments; provide counsel to business leaders and other members of the Legal Department; and identify and contribute to the resolution of privacy related legal issues with a broad and complex range of risk exposure. This position will report to the Deputy General Counsel - Global Compliance, Ethics and Investigations and will work collaboratively with other members of Compliance and Ethics and Legal teams, as well as a wide variety of business partners.

Broad responsibility and accountability for drafting, negotiating and advising the business on the privacy and data protection aspects of contracts that involve personal data

Analyze new and current laws and regulations and advise the business on privacy and data protection obligations

Work closely with cross-functional teams, including senior management, to provide privacy strategy and guidance to support operations and new initiatives that involve personal data

Conduct and/or support privacy related investigations, incident response and breach notification

Maintain privacy-related policies and internal and external privacy notices

Conduct risk assessments and develop work plans to address identified risks and guide the continued improvement of United's global privacy program

Manage and direct outside counsel as necessary with respect to privacy and data protection matters

Develop and provide privacy training to relevant employee groups

Serve as subject matter expert in the development of company regulatory strategy and data governance strategy

Track and respond to requests and concerns from individuals about their personal data


JD required; Membership in good standing in a state Bar required

5+years relevant experience designing and implementing comprehensive global privacy programs, processes and procedures
In-house, government or large firm private practices experience

Effective business writing and presentation skills combined with strong interpersonal communication abilities that enable individuals to work effectively with a wide range of technical and practical aspects of business

Excellent management and project management skills and business judgment with a capacity to make decisions and give practical business/legal/compliance advice

Ability to provide leadership in developing and maintaining effective privacy policies and initiatives

Ability to identify, develop and implement specific programs, processes and procedures within the privacy area

Attention to detail

Working independently and meeting deadlines

Excellent communication skills

Deep understanding of General Data Protection Regulation (GDPR) and other state, federal, and international privacy and data protection laws and regulations

Ability to create and maintain strong collaborative relationships with business partners

Experience providing privacy counsel to consumer-facing business with large employee population

Extensive experience in evaluating and responding to data incidents

Extensive experience evolving global privacy programs and appropriately tailoring strategies and policies to fit business needs and risks

Ability to provide effective guidance and assistances to the Deputy General Counsel - Global Compliance, Ethics and Investigations

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position


Airline experience preferred

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT