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Support Engineer @ Reflexis Systems India Pvt Ltd Pune, India
Want to work for a fast-paced, growing international software company? Then come join Reflexis! We are looking for a Support Engineer with 2- 5 years’ experience to join us in Pune, Maharashtra, India.
We are looking for someone who possesses a strong work ethic and the ability to thrive and make things happen in a fast-paced environment.
Reflexis is a positive, collaborative and collegial workplace. We pride ourselves on doing amazing work and we’re committed to growing a great team of people who love what they do
Provide solution, Participating and contributing to root cause analysis.
Resolve performance issues.
Resolve production issues, do necessary R&D.
Manage Applications running on Hosted Production Environment & Maintain.
Hosting Environment SLA’s.
Application Deployment on Hosted Production Environment, New Environment.
Setup, upgrades to sandbox/production application, implementation.
Handling escalated issues.
Desired Candidate Profile:
Bachelor’s degree, preferably in an IT-related discipline, or the equivalent of education from BITS / IIT’s / NIT’s/Reputed colleges.
Total of 2 – 5 years of experience in software support.
Database Knowledge (Basic Admin): My SQL, Oracle 10g/11g, DB2
Operating System Administration: Windows 2000/2003 Server, RHEL, AIX
Web Servers: IIS, Apache, IHS.
Application Server: JBoss, Tomcat, Weblogic, IBM WebSphere
Knowledge of Virtual Technologies, VM Ware
Experience in Handling Hosting Production Environment.
Strong communication skills with customer handling experience and good customer focus
Strong Troubleshooting and Problem solving skills
Production Support, JDBC, JNDI