Food Service Manager (night & weekends required)

CHARTWELLS HIGHER EDUCATION (DBA) - Fitchburg, MA

Full-time

Job Summary

Summary:

This position schedule will include nights & weekends.

As a Service Manager, you will be responsible for assisting with the overall food service operation within established objectives, standards, policies, and procedures. You will assist in the maintenance of sound inter-departmental relations and the integration of the dining service department within the facility.

Essential Duties and Responsibilities:

  • Assists in providing quality food and an enjoyable dining experience for guests, clients, and associates.
  • Directly supervises all associates during the meal period.
  • Maintains excellent relations with the clients and guests, and close working relationships with dining service supervisors, associates, and other community departments.
  • Involved in the supervising, training, and coaching of frontline associates.
  • Circulates in all dining areas during meal periods to ensure guest satisfaction.
  • Implements programs to improve service to the guests and associates.
  • Participates in the development of the department’s cycle menus.
  • Coordinates and ensures that cash controls are in place in areas where cash is handled.
  • Participates on special projects.
  • Performs other duties as assigned.

Qualifications:

  • 1 to 3 years of food service experience.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Possesses a comprehensive knowledge of dining room service techniques, guest relations, plate presentation, sanitation, food handling, personnel administration, special events, and overall food service operations.
  • Possess good communication skills, both oral and written.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Serv Safe Certification is preferred

Job Type: Full-time

Salary: $38,000.00 to $42,000.00 /year

Experience:

  • Excel: 1 year (Required)
  • Microsoft Office: 1 year (Required)
  • Microsoft Word: 1 year (Required)
  • Food Service: 5 years (Preferred)

Benefits offered:

  • Health insurance
  • Dental insurance
  • Retirement benefits or accounts